Benzel-Busch Motor Car - Service Center

Great experience, crisp staffTim Torell was very Great experience, crisp staff Tim Torell was very professional my loaner was very new and fresh, and no dog or cat hairs! thank you There was a Great experience, crisp staff Tim Torell was very professional my loaner was very new and fresh, and no dog or cat hairs! thank you There was a glitch in the Autpoint on-line billing system, listed approx. $400- of charges that were included free as part of my maintenance package, and a recall fix. Tim cleared it up for me More

Always a pleasure and welcoming feeling walking in the dealership unlike many others I’ve been to. Friendly and courteous staff that seem to care for your needs. Will continue to shop there because of thi dealership unlike many others I’ve been to. Friendly and courteous staff that seem to care for your needs. Will continue to shop there because of this. More

Excellent service!! Service advisor was very accommodating and communicated throughout the process. Knowledge and helpful every step of the way. All COVID procedures are clearly being followed t accommodating and communicated throughout the process. Knowledge and helpful every step of the way. All COVID procedures are clearly being followed too! More

Chris Iseman took very good care of me and delivered my car back to my home as it had been towed in. I had two cracked rims. Chris helped with slightly discounting the service. Thank You! car back to my home as it had been towed in. I had two cracked rims. Chris helped with slightly discounting the service. Thank You! More

Great service and timely! Friendly customer service employees! The pandemic had me concerned about safety but all was clean and safe at BB Mercedes. Thank you! employees! The pandemic had me concerned about safety but all was clean and safe at BB Mercedes. Thank you! More

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It’s what keeps me coming back! They are friendly, courteous, and very accommodating. I’ve been going to Benzel-Busch for years and will continue! courteous, and very accommodating. I’ve been going to Benzel-Busch for years and will continue! More

Very welcoming, Scott was excellent and very helpful. All my questions were answered and my car was done on time and returned in a timely fashion. Great customer service. my questions were answered and my car was done on time and returned in a timely fashion. Great customer service. More

excellent from top to bottom as usual immediately understood answered all my queries and took care of things expeditiously kept me updated and called to tell me when teady understood answered all my queries and took care of things expeditiously kept me updated and called to tell me when teady More

All star dealership!! The best service department ever my service advisor Chris Iseman goes above and beyond the call of duty probably one of the nicest people I have ever met… Like family to me! It’s a sham service advisor Chris Iseman goes above and beyond the call of duty probably one of the nicest people I have ever met… Like family to me! It’s a shame we just can’t all get together at this time to have a holiday celebration because they all deserve it! More