Berger Chevrolet, Inc - Service Center

quoted 367 for a ball joint replacement lol went to a local mechanic got it done 200 that's with labor. Berger is way to overprice I guess that's why they call them stealerships don't waste your money he local mechanic got it done 200 that's with labor. Berger is way to overprice I guess that's why they call them stealerships don't waste your money here unless its warranty work and its free but even that work is questionable. More

Brought my car in 2018 chevy trax for a check engine light code popped up at my mechanic for a purge valve which is still covered under warranty. They said my screws were lose on my filter and that's wh light code popped up at my mechanic for a purge valve which is still covered under warranty. They said my screws were lose on my filter and that's why the check engine light came on but charged me 150 dollars for them to screw them back in. Also told me I had a oil cooler leak and it would be a 2000 dollar repair well I have never seen any type of leaks so I took it to 2 different mechanics one we've been going to for 20 years and one my dad has been going to for 16 years they both looked it over and said I do not have any oil leaking and my oil cooler is fine. More

I was less than impressed the quick lube customer service. They lost the ability to process debit cards and I waited for about 20 minutes before leaving to go get cash and bring it back. The next d service. They lost the ability to process debit cards and I waited for about 20 minutes before leaving to go get cash and bring it back. The next day I had 4 pending charges for the oil change I just paid cash for. These 4 charges made me over draw on my account. The extra charges were reversed but no extra payment or coms were given for the extra fees that the bank gave me. More

I brought my car through the quick lube to get an oil change and tire rotation. I paid $140 for this service. I was never walked through the muli-point inspection. Two days after I leave their shop, all change and tire rotation. I paid $140 for this service. I was never walked through the muli-point inspection. Two days after I leave their shop, all of my tires and breaks started squeaking. I called to have them look at it and they said we need all new break pads and then some. Our inner break pads are gone, down to dust. The service manager couldn’t even confirm my vehicle was safe to leave, yet they let us drive home anyway. We’re looking at over $700 for this fix now. Just to spread the word, a $140 oil change doesn’t mean they will inspect your vehicle. When they mess up your car, they will find a way to pass the blame to someone else. They even went as far as to blame the issue on the environment for the state we live in for the rapid decline of my break pads (which according to their records happened in less than 4 months and under 600 miles). Break pads are supposed to last 40-60 thousand miles. This car is a 2018. It was purchased a little less than a year ago with only 66 thousand miles. It’s not adding up to me. Anyway. We’re very unhappy with this situation and we’re not sure we will be getting our car serviced here again. We feel neglected and taken advantage of. More