Berger Chevrolet, Inc - Service Center
Grand Rapids, MI
672 Reviews of Berger Chevrolet, Inc - Service Center
Felling like a valued client I love everyone, especially Al. Friendly, fast and honest. I trust them with my car and would not take it anywhere else. They treat me like a valued I love everyone, especially Al. Friendly, fast and honest. I trust them with my car and would not take it anywhere else. They treat me like a valued client and they do not try to sell me stuff I do not need. More
Minor Warranty Repairs Set up an appointment to drop off our 2017 Impala for some minor warranty repair. Our service advisor was very helpful. Car was completed ready for pi Set up an appointment to drop off our 2017 Impala for some minor warranty repair. Our service advisor was very helpful. Car was completed ready for pick up very quickly. Thank you for the great set! More
Transmission flush was done The service experience was excellent as usual. Johnathan was very thorough handled my appointment like a true professional. Best of all my car was don The service experience was excellent as usual. Johnathan was very thorough handled my appointment like a true professional. Best of all my car was done earlier than I thought it would be. More
Transmission Timely and friendly. I did not have to wait when I dropped my car off and picked it up. Took time to understand what I was bringing my car in for Timely and friendly. I did not have to wait when I dropped my car off and picked it up. Took time to understand what I was bringing my car in for More
Efficient Heather Jensen has always been there to help my family, she is always available to answer questions that we have! Mark Bivins in service was very effi Heather Jensen has always been there to help my family, she is always available to answer questions that we have! Mark Bivins in service was very efficient and kept me informed about me car. Thanks Lisa More
The oil change was great I had my oil changed and they did a great job the guys were very friendly and very helpful JeremyAnderson showed me the dipsiTick after he changed my I had my oil changed and they did a great job the guys were very friendly and very helpful JeremyAnderson showed me the dipsiTick after he changed my oil I never had anyone ever do that before More
Comeback We had the water pump replaced late last week. It suddenly began making a noise it was not making prior to service. We called Mark xxxxxx and he had We had the water pump replaced late last week. It suddenly began making a noise it was not making prior to service. We called Mark xxxxxx and he had my husband bring the car in after work (2:30) on Wednesday. They found that the replacement part was faulty. They then replaced the water pump again while my husband waited. They were able to get it all handled and my husband on his way home in around an hour. More
Great We have bought 3 cars from Berger. I always experience fantastic service. IThe staff has always treated me with respect and smile. Thank you for the We have bought 3 cars from Berger. I always experience fantastic service. IThe staff has always treated me with respect and smile. Thank you for the family atmosphere. More
I only stopped in for a quick oil change. I only stopped in for a quick oil change but I was there for am hour because Dustin insisted my car be brought back to the service center instead. I w I only stopped in for a quick oil change but I was there for am hour because Dustin insisted my car be brought back to the service center instead. I will go elsewhere for now on. More
Auto Service Al Duncan was our service advisor. He did an excellent job of describing the needed repairs. The car was ready when he said it would be. The cost wa Al Duncan was our service advisor. He did an excellent job of describing the needed repairs. The car was ready when he said it would be. The cost was actually a bit less than estimated and the dealer also took care of a small problem that arose during servicing. I was able to get a needed ride back to the dealer to pick up the car. The repairs clearly worked and we are quite satisfied. More