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Berger Chevrolet, Inc - Service Center

Grand Rapids, MI

3.8
672 Reviews

672 Reviews of Berger Chevrolet, Inc - Service Center

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October 09, 2018

Felling like a valued client I love everyone, especially Al. Friendly, fast and honest. I trust them with my car and would not take it anywhere else. They treat me like a valued More

by JOANIE262803
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2018

Minor Warranty Repairs Set up an appointment to drop off our 2017 Impala for some minor warranty repair. Our service advisor was very helpful. Car was completed ready for pi More

by BAJABOYER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabby Howard , Darin Baas
October 08, 2018

Transmission flush was done The service experience was excellent as usual. Johnathan was very thorough handled my appointment like a true professional. Best of all my car was don More

by JCKBUTTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan Uredi
October 08, 2018

Transmission Timely and friendly. I did not have to wait when I dropped my car off and picked it up. Took time to understand what I was bringing my car in for More

by JBFC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Anderson, Adam Havens
October 07, 2018

Efficient Heather Jensen has always been there to help my family, she is always available to answer questions that we have! Mark Bivins in service was very effi More

by LISAVANM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Jensen
October 06, 2018

The oil change was great I had my oil changed and they did a great job the guys were very friendly and very helpful JeremyAnderson showed me the dipsiTick after he changed my More

by DGEE48818
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Stull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Anderson, Dustin McPherson
October 05, 2018

Comeback We had the water pump replaced late last week. It suddenly began making a noise it was not making prior to service. We called Mark xxxxxx and he had More

by TRACISIKKES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugenio Sellaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2018

Great We have bought 3 cars from Berger. I always experience fantastic service. IThe staff has always treated me with respect and smile. Thank you for the More

by WILLMICHJONES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cathy Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy in financing and the sales manager, Heather Jensen, Johnathan Uredi
October 05, 2018

I only stopped in for a quick oil change. I only stopped in for a quick oil change but I was there for am hour because Dustin insisted my car be brought back to the service center instead. I w More

by DDJ3939
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin McPherson
October 05, 2018

Auto Service Al Duncan was our service advisor. He did an excellent job of describing the needed repairs. The car was ready when he said it would be. The cost wa More

by patrickmcgladdery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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