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Berger Chevrolet, Inc - Service Center

Grand Rapids, MI

3.8
672 Reviews

672 Reviews of Berger Chevrolet, Inc - Service Center

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August 15, 2018

Mostly Satisfied Customer Although I have no real complaints about my service experience, I would like to mention the technician left the disposable steering wheel cover on the More

by CWIERING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Anderson
August 15, 2018

Excellence Darin and the assigned tech went above and beyond to address an annoying wind noise in my convertible and were able to make the annoyance disappear.. More

by RLANNING0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin Baas
August 14, 2018

Great service I like to be able to watch as they change my oil. They have a nice waiting area and very little wait time every time. More

by SCHIPMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben reinks
August 14, 2018

Chevy Cruze Recall Johnathan was very accommodating and kept me updated on the entire process. He texted me personally to let me know when my car was done and made every More

by Cal K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan Uredi
August 14, 2018

Water Pump My consultant, Dustin, was very friendly and timely. He checked me in quickly and called me when vehicle was ready and checked me out quickly. More

by BELLINGER.DIONA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin McPherson
August 12, 2018

Over selling on what was "needed" Attempted to add on over $300 in services. Last punch on free oil change card was denied as "it was already used" according to the computer. When a wh More

by JGBANTJES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cathy Hubbard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Al Duncan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Christopher, Heather Jensen
August 12, 2018

They took really good care of my Cruze !!! The service was great and they didn’t give up on getting a new Turbo it was a struggle but God help them to make success so I highly recommended this More

by JONPETROVICH38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin McPherson
August 10, 2018

Oil change timely service work.. friendly service ..goes the extra mile to make sure all things are done right. Great follow up during service appointment. Alw More

by woodwinks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Christopher
August 10, 2018

Great, as always! Our service advisor was very helpful. He's always on top of it. Great maintenance recommendations. Our Equinox was done in a timely manner and at a fa More

by Equinox2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2018

Lube and tire rotation. Very quick and efficient!!!!!! We got there and within 20 minutes we were told they were finished. Appreciated the friendliness as always. Good peo More

by RASHAVER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not know
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