Berglund Toyota

Terriffic Place - Wonderful People!! I have bought a number of cars from Berglund dealerships over many years. So I already had high expectations when I started working with Berglund To I have bought a number of cars from Berglund dealerships over many years. So I already had high expectations when I started working with Berglund Toyota on a used car purchase. Even these high expectations were far exceeded! Stan Shields was curteous, helpful and enjoyable to work with. Sinercerely he is a proffessional in every good sense of the word. The rest of the team there made the whole process fast, easy and frankly enjoyable. Joyce Whalen made the financing and final transaction at total breeze.... I would look here again first for my next used car. Thanks for the wonderful experience! Highly Recommended! More

Nothing above average I have owned Toyota's for many years. This dealership is just average in my opinion. They do not go above and beyond the call of customer service du I have owned Toyota's for many years. This dealership is just average in my opinion. They do not go above and beyond the call of customer service duty. Probably because they are the only Toyota dealer in Lynchburg. More

Excellent sales experience I attended the first hour of the special invitation event at Berglund Toyota this past Friday (14 Dec). At the time my wife and I were only mildly int I attended the first hour of the special invitation event at Berglund Toyota this past Friday (14 Dec). At the time my wife and I were only mildly interested in a new vehicle. We own two Prius vehicles (2008 and 2013 Plug-in) and were very happy with both cars. However, I did wish to see the new Camry Hybrid. Mr. Johnston Pollard, Jr., showed me one that matched our option preferences. This past Monday, June and I came together to look the car over again. Mr. Pollard was the consummate friendly, professional sales person. We took a test drive and were sold on the vehicle. My wife and I had tickets for an event at 4p and could not cancel them, so Mr. Pollard and the Berglund staff got us out by 4p, and said we could finish up the process after 6p. We drove the car home that evening and are very pleased with it. I very much appreciate the dedication of all staff involved in working with our schedule and for providing excellent customer service. More

Vehicle towed in Saturday morning and ready before 3 PM. Rav towed in Saturday morning with unknown vibration. Vehicle repaired and schedule service performed by 3PM. Amazing service and great communication. Rav towed in Saturday morning with unknown vibration. Vehicle repaired and schedule service performed by 3PM. Amazing service and great communication. Very pleased with the personal attention by Randy in service dept. More

Great Experience The only thing we didn’t anticipate was the payment was about $10 more than expected, but Anika did a fantastic job! We were initially just looking b The only thing we didn’t anticipate was the payment was about $10 more than expected, but Anika did a fantastic job! We were initially just looking but she found the perfect vehicle for us! More

The lady at the desk that filled out my paperwork was very n Very satisfied and quick service. The customer service rep was very helpful and the service manager come out and asked if I was satisfied...thanks Very satisfied and quick service. The customer service rep was very helpful and the service manager come out and asked if I was satisfied...thanks More

Buying a vehicle, takes longer than buying a house!! Was there on a Friday night for over 5 hours. My wife was ill at the time so I guess I was in a hurry. Was there on a Friday night for over 5 hours. My wife was ill at the time so I guess I was in a hurry. More

6 month oil change and check uo As always, I was treated with courtesy and respect. The waiting area is pleasant and has coffee to make the wait easier. I have confidence in the w As always, I was treated with courtesy and respect. The waiting area is pleasant and has coffee to make the wait easier. I have confidence in the work done and in the information given me about my vehicle and upcoming needs l More

Great experience I went to the dealership during a customer appreciation event. Got a really good deal and the whole process was very smooth. Never felt pressured and I went to the dealership during a customer appreciation event. Got a really good deal and the whole process was very smooth. Never felt pressured and felt the sales team actually listened to me as a customer. I was pretty anxious about the prospect of having to buy a new car because my previous vehicle had broken down and felt totally at ease throughout the whole process. More

Justin Bishop made the process very comfortable. Justin Bishop was very friendly . He did not make us feel the pressure & stress as most car salesmen do. He was very knowledgeable about the cars and Justin Bishop was very friendly . He did not make us feel the pressure & stress as most car salesmen do. He was very knowledgeable about the cars and answered all of our questions. He showed us how everything worked. He made the whole process very comfortable for us. More