Back

Bergstrom Chevrolet GMC of Manitowoc

Manitowoc, WI

4.8
1,834 Reviews

4000 Grand Ave

Manitowoc, WI

54220

Directions

By Type

Showing 1,834 reviews

September 19, 2016

Excellent Buying Experience I was in the market for a good, used Sonata with relatively low miles. When I found this one online, I was impressed with its condition. I inquired on More

by Kluth, Marisa (223319)
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wall, Evert Droppers
Sep 20, 2016 -

Bergstrom Chevrolet GMC of Manitowoc responded

Thank you for your review. We're glad to know that our team was able to provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Pietroske Chevrolet Buick GMC Team

September 14, 2016

Low pressure buying experience We had a very positive experience while shopping for a new truck. We didn't know anything about this dealer as I located the dealer and the truck we More

by Nub23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Beyer, Evert Droppers
Sep 16, 2016 -

Bergstrom Chevrolet GMC of Manitowoc responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify our commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Also, visit our Facebook page for access to our exclusive content. Pietroske Chevrolet Buick GMC Team

September 14, 2016

Sold us a lemon took 3 weeks to get nowhere, offered us to purchase a different vehicle,rather have my original trade in luckily it was still there. And only got a s More

by shawn bertschy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Britt Nelson, Amanda Beyer, Eric Sitkiewitz
Sep 16, 2016 -

Bergstrom Chevrolet GMC of Manitowoc responded

Hello Shawn, I received an email stating that you would like to sit down and discuss a better resolution to the issues that you have had with first purchasing and returning of the Jeep Commander. I would be happy to discuss any issue with you. Please contact me and we can set up a time to sit down. We can also discuss the temperature gauge at that time too. My number in 920 686 5921. I am out of the office Friday afternoon and Saturday. I will be back Monday morning. Thank you, Eric

Sep 19, 2016 -

Bergstrom Chevrolet GMC of Manitowoc responded

Thank you for replying Shawn. I am only here until 5pm tonight. Would Tuesday evening work for you to stop in or cal. I am here until 5:30 on Tuesday and Wednesday. Thanks!

Sep 19, 2016 -

shawn bertschy responded

Hello Eric I'm am pretty busy at work today. As I have no time to make phone calls . I'm available anytime after 5:15. Or you can message me

Sep 20, 2016 -

shawn bertschy responded

I will stop tomorrow.

Sep 28, 2016 -

Bergstrom Chevrolet GMC of Manitowoc responded

Here at Pietroske GM we try to sell the highest quality vehicles that we can. Unfortunately, sometimes a vehicle can have some preexisting conditions that aren’t always evident. Once we were made aware of the issues with Mr. Bertschy’s Jeep Commander, we immediately had the vehicle brought into our service department. Mr. Bertschy was given a 2016 Chevrolet Colorado to use at no charge and was reimbursed for the expense of the lost camping trip. The process to determine what was causing the issues did take some additional time due to the complexity of the electrical problem. Ultimately, it was determined that we were not confident that the vehicle was able to be fixed to our satisfaction, so we offered to buy the vehicle back and return the customer’s trade-in. This process included the reimbursement of taxes and fees to make sure Mr. Bertschy was made 100% whole. Additionally, we are still waiting to hear back from Mr. Bertschy on some aftermarket parts that were removed and discarded from his trade in. This happened while the trade in was going through the used vehicle inspection process, and have offered to reimburse him for the cost of those parts and the installation through our service department. We are very sorry that this happened to Mr. Bertschy’s used vehicle purchase. We hope our actions were enough to satisfy him.

September 10, 2016

Excellent service, friendly staff. Always receive excellent care. They make sure I understand what needs to be done and they don't pressure me into adding more services. They have al More

by Mtwcdogmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassie Schrank, Tom Blau
Sep 16, 2016 -

Bergstrom Chevrolet GMC of Manitowoc responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Pietroske Chevrolet Buick GMC Team

September 09, 2016

Very easy process! Amanda was very patient with all my questions and even took a call from my daughter who had a few of her own! She was knowledgeable and answered all More

by Joyce0813
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Beyer
Sep 16, 2016 -

Bergstrom Chevrolet GMC of Manitowoc responded

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future! Take care. Pietroske Chevrolet Buick GMC Team

September 06, 2016

service visit service was good; repairs done in a timely manner. service was completed before holiday. one improvement is when speaking to customers do not assume t More

by armymec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Blau
Sep 08, 2016 -

Bergstrom Chevrolet GMC of Manitowoc responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Pietroske Chevrolet Buick GMC Team

September 05, 2016

Good job Everything was fine , oil smell on the way home. Maybe because of the oil filter. Have not looked underneath yet. New car, grease on door knob. No big More

by Stecker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassie Schrank, Tom Blau
Sep 08, 2016 -

Bergstrom Chevrolet GMC of Manitowoc responded

Thanks so much for the nice review! We really appreciate this feedback and we will share your compliments to the rest of the staff. We pride ourselves on offering high quality customer service, and we're glad we were able to take care of you. It was our pleasure. Pietroske Chevrolet Buick GMC Team

September 04, 2016

2015 GMC Acadia I found this vehicle on the internet. I live in Michigan and dealt with Pietroske's sales person Mike Wall. The deal was made over the phone and basi More

by David GMC 2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wall
Sep 08, 2016 -

Bergstrom Chevrolet GMC of Manitowoc responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you. We will share your feedback with the entire team. Please let us know if we can ever help you in the future. Pietroske Chevrolet Buick GMC Team

September 04, 2016

Problem Taken Care Of. Right Away. My Problem Was a Leak in the The Sun Roof. That persisted, For a couple of service calls. Then one day a Recall came in. For the Exact Problem that I More

by grubby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassie Schrank, Bob Berry, Britt Nelson
Sep 08, 2016 -

Bergstrom Chevrolet GMC of Manitowoc responded

We appreciate the time it took for you to assign our dealership with such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you, please feel free to let us know. Pietroske Chevrolet Buick GMC Team

September 03, 2016

I was looking for SUV I was impressed by how easy they were to deal with. Howie did a great for me. He explained everything I asked about. I would highly recommend buying f More

by Ron Wegener
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howie Corbisier
Sep 08, 2016 -

Bergstrom Chevrolet GMC of Manitowoc responded

Your great feedback truly made our day. We work incredibly hard to exemplify our commitment to customer care and we're glad that our team was able to show you what we strive to deliver. We look forward to working with you again. Pietroske Chevrolet Buick GMC Team

...
140
...