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Berkshire BMW
Pittsfield, MA
11 Reviews
Your BMW dealer near Albany, NY, is both a pre-owned car dealership and a purveyor of brand-new BMW models. Whether you want a sleek and sporty BMW Series 8 or a spacious BMW X7 full-size luxury SUV, our team can help you schedule a test drive and apply for financing or a favorable lease agreement. Our special offers can make it even more affordable to secure a new BMW vehicle.
Once you have your next ride, our BMW parts dealer can help you upgrade it and keep it in great shape. We provide oil changes, brake pad rotations, filter swaps, and more in-depth service work to drivers in Pittsfield, MA. Please contact us to schedule your appointment.
No matter your preferences, there's a BMW vehicle to suit you. We can help you find it so you can upgrade your driving experience. Please visit us in Berkshire County, MA, today to take a luxurious BMW sedan or SUV out for a test drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 11 reviews
July 04, 2017
Re: Charged for oil not received-Did not know vehicle specs I went to Flynn BMW for a oil change and was charged for nine (9) quarts of oil. Service completed and car returned freshly washed an vacuumed. On tri I went to Flynn BMW for a oil change and was charged for nine (9) quarts of oil. Service completed and car returned freshly washed an vacuumed. On trip home, 22 miles away, "add oil" warning light came and I called Service Department who told me not to add oil, to prevent oil filling, and return for level check. Returned next day and was told they added "about 3/4 of a quart". Returned home and have checked the oil several times and it is still a half quart below full. I ordered a quart of oil on Amazon.com to add. In summation, I paid for 9 quarts and initially received about 7 quarts, made two trips to the dealer and still did not receive that for which I had paid. Apparently the service technician did not consult the service manual for proper amount of oil. Based on this experience, I no longer have faith in the abilities of the Flynn BMW Service Department and would not, in god conscience, recommend them to anyone else. As a result, I am now vetting independent specialists who, at least, know the proper amount of fluids required. Very disappointed. More
by Kemper
Employees Worked With
Mitchell
