Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Berkshire Mazda

Lenox, MA

Overview
Employees
Reviews
Vehicles
4.8
182 Reviews
The team at Berkshire Mazda would like to welcome you to our dealership in Lenox, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Lenox, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Lenox count on the high-quality vehicles and services found at Berkshire Mazda, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
Contact Dealership
View Awards

474 Pittsfield Road

Lenox, MA

01240

Directions

By Type

Showing 182 reviews

March 09, 2026

Today was my first service with Berkshire Mazda and I was very impressed! All staff is very professional and courteous. Very pleased… More

by gawjmw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ellsworth, Jay Roberts
Report | Print
January 21, 2026

Excellent service and people were very informative and helpful. Would recommend to anyone. Best ec Ed r More

by jslily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 13, 2026

Rich was wicked helpful with any questions I asked about the car. The whole process was simple and I feel good about the whole deal. More

by brysonrose79
Recommend Dealer
Yes
Employees Worked With
Rich
Report | Print
Jan 14, 2026 -

Berkshire Mazda responded

Thank you for the great review! We appreciate it

Jan 14, 2026 -

Berkshire Mazda responded

Thank you for the great review! We appreciate it

January 13, 2026

Kind courteous service and car is always clean when I pick it up and treat women fairly More

by ANNMTEDFORD
Recommend Dealer
Yes
Employees Worked With
Jay
Report | Print
January 12, 2026

Mike was clear with the work that was going to be done. Asked if I needed a car to use until mine was ready. Thoughtful! Just another good experience! More

by MIREJIRE35
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
January 12, 2026

Michael was great. He was friendly and very pleasant to work with. I rated your dealership a 3 due to the fact I thought your dealership was family friendly but that is More

by SABRINALYNNX
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
January 12, 2026

My car was towed to the dealership and Jim Selvie looked at it when I first got there and then they brought it back to look at it and decided it was a dead battery replaced it washed it and I got the car ba More

by brian.chamberland
Recommend Dealer
Yes
Employees Worked With
I do not know
Report | Print
January 12, 2026

Always a great experience. . they take my car in right away and keep me informed of anything I need to know. More

by DianeK
Recommend Dealer
Yes
Report | Print
January 11, 2026

Work done in timely manner including recall. And a nice wash to a winter driven car ?? More

by CAROLM117
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Jan 12, 2026 -

Berkshire Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 11, 2026

Made an 8:30 appointment for routine oil change/tire rotation and annual sticker. My car wasn't ready until after 3pm More

by RYAN.SARAH
Recommend Dealer
No
Report | Print
Jan 12, 2026 -

Berkshire Mazda responded

Thank you for bringing this to our attention. We would like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to ensure that every visitor to the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Please contact me @ 4133323165 or email me at jsalvie@berkshiremazda.com

Jan 15, 2026 -

Berkshire Mazda responded

Thank you for bringing this to our attention. We would like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to ensure that every visitor to the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

1
2
...
19