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Berkshire Mazda

Lenox, MA

Overview
Employees
Reviews
Vehicles
4.7
187 Reviews
The team at Berkshire Mazda would like to welcome you to our dealership in Lenox, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Lenox, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Lenox count on the high-quality vehicles and services found at Berkshire Mazda, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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474 Pittsfield Road

Lenox, MA

01240

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Showing 187 reviews

January 12, 2026

Michael was great. He was friendly and very pleasant to work with. I rated your dealership a 3 due to the fact I thought your dealership was family friendly but that is More

by SABRINALYNNX
Recommend Dealer
Yes
Employees Worked With
Michael
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January 12, 2026

My car was towed to the dealership and Jim Selvie looked at it when I first got there and then they brought it back to look at it and decided it was a dead battery replaced it washed it and I got the car ba More

by brian.chamberland
Recommend Dealer
Yes
Employees Worked With
I do not know
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January 12, 2026

Always a great experience. . they take my car in right away and keep me informed of anything I need to know. More

by DianeK
Recommend Dealer
Yes
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January 11, 2026

Work done in timely manner including recall. And a nice wash to a winter driven car ?? More

by CAROLM117
Recommend Dealer
Yes
Employees Worked With
Service dept
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Jan 12, 2026 -

Berkshire Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 11, 2026

Made an 8:30 appointment for routine oil change/tire rotation and annual sticker. My car wasn't ready until after 3pm More

by RYAN.SARAH
Recommend Dealer
No
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Jan 12, 2026 -

Berkshire Mazda responded

Thank you for bringing this to our attention. We would like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to ensure that every visitor to the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Please contact me @ 4133323165 or email me at jsalvie@berkshiremazda.com

January 11, 2026

Good customer service, clean well maintained dealership and I like the video showing the work was done!! More

by SHANNON.MILETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Salvie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2026 -

Berkshire Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 11, 2026

I think they do a great job here at Berkshire Mazada and helped get me into a new car that I can afford More

by Pattiparker4263
Recommend Dealer
Yes
Employees Worked With
Jimmy
Print
Jan 11, 2026 -

Berkshire Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 10, 2026

Efficient, informative and courteous. ... I was there less than an hr and the gentleman came out 2 explain what was done and what should be done in a timely manner. More

by MCROWLEY527
Recommend Dealer
Yes
Print
Jan 11, 2026 -

Berkshire Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Berkshire Mazda.

January 10, 2026

Excellent. Always get me in in a timely manner and get everything done. A pleasure to deal with. More

by MICHELESDODGE
Recommend Dealer
Yes
Employees Worked With
Mike
Print
Jan 11, 2026 -

Berkshire Mazda responded

Thanks for sharing about your experience with Berkshire Mazda. We appreciate your business and hope to see you again soon!

January 10, 2026

Nice showroom. Low-pressure. Zach was knowledgeable, personal and professional. Great experience Would recommend Zach and this dealership More

by Evalex71
Recommend Dealer
Yes
Employees Worked With
Zach
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Jan 11, 2026 -

Berkshire Mazda responded

Thank you for choosing Berkshire Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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