Berlin City Auto Group

Michael McDonald was awsome easiest truck buying experience ever got me in my dream truck not just a new truck to sell one he made sure it was one i wanted... he also got birthday card for my son experience ever got me in my dream truck not just a new truck to sell one he made sure it was one i wanted... he also got birthday card for my son had all Berlin city crew sign it an gave him hat it ment alot to my 10 year old i give you a 5 star 🌟 keep up awsome work More

Not recommended. I purchased a “Honda Certified Pre-owned” vehicle from Berlin City. When I didn’t receive confirmation of the certification warranty, I called, texte I purchased a “Honda Certified Pre-owned” vehicle from Berlin City. When I didn’t receive confirmation of the certification warranty, I called, texted and emailed both the salesman and the finance director. I received no reply. When I took the vehicle to a Honda dealer during the certified warranty period, I discovered Berlin didn’t enter the certification information into the system, and therefore, I didn’t receive the warranty that was advertised and paid for. More unreturned calls and messages followed. I then wrote to the general manager who apologized and told me he would give me an extended warranty at no additional charge. I signed and returned the paperwork they sent and 2 months later I still haven’t received anything about the warranty. They will not return my messages and calls. Contemplating small claims court. More

Good quality work and helpful working with warranty company to find coverage when qualified. These guys took my time frame seriously and service manager was very quick to respond when I had questions. company to find coverage when qualified. These guys took my time frame seriously and service manager was very quick to respond when I had questions. TY and will recommend More

Wow …could not be happier with our “new” used truck. John GIven went the extra mile in short time to seal the deal and we appreciate his professionalism. Thanks Berlin City 😊👍🏻 , John GIven went the extra mile in short time to seal the deal and we appreciate his professionalism. Thanks Berlin City 😊👍🏻 , More

Everyone at Berlin City did an excellent job to ensure I received a great deal. They were straightforward and helpful throughout the buying process! Will definitely be back in a few years to purchase my nex received a great deal. They were straightforward and helpful throughout the buying process! Will definitely be back in a few years to purchase my next mail jeep. More

Allen followed through with all of our requests, always a pleasure working with him, we look forward to dealing with him on our next purchase. pleasure working with him, we look forward to dealing with him on our next purchase. More

The service department was fantastic for my recall appointment,. Essentially the man at the front desk appointment,. Essentially the man at the front desk More

Chad and the crew was great to deal with! I would highly recommend my friends and family to Berlin City! I would highly recommend my friends and family to Berlin City! More

Great customer service from the sales man was very helpful and got everything finalized quickly helpful and got everything finalized quickly More

Everyone was awesome! Friendly, knowledgeable and helpful! They nswered all my questions promptly and efficiently Friendly, knowledgeable and helpful! They nswered all my questions promptly and efficiently More