Berlin City Honda of Portland - Service Center

Service on my Fit Bobby Ramos was easy to work with and was very helpful. I’m car was serviced promptly, actually well ahead of the scheduled time for the work. Bobby Ramos was easy to work with and was very helpful. I’m car was serviced promptly, actually well ahead of the scheduled time for the work. More

Long Trip Ahead In making my plans for yet another cross country trip I explained to Michael that I needed to have the car checked over to be sure that I would not ru In making my plans for yet another cross country trip I explained to Michael that I needed to have the car checked over to be sure that I would not run into any problems as I head to Montana and back,. This will make the fourth cross country, around American trip the Odyssey has taken on. I have always had the Odyssey serviced by Berlin City Honda and placed my trust that their service department understands my request for a safe, trouble free trip, I have confidence that they, as always, keeps the seriousness of such a trip at the forefront when servicing my Odyssey and that that confidence is projected forward to me as I travel across the country. More

Great Service My Service Representative, Dillon Ballweber, reviewed the tires and found them to be well worn. He recommended a new set of tires to meet my driving n My Service Representative, Dillon Ballweber, reviewed the tires and found them to be well worn. He recommended a new set of tires to meet my driving needs. He estimated a time frame for service work on my vehicle and met that duration. This allowed me to return to work sooner than expected. More

Pleasant service people Each of my visits have been a good experience. Reasonable wait time. Courteous people in every dept. Always clean. Great snack bar coffee, tea, frui Each of my visits have been a good experience. Reasonable wait time. Courteous people in every dept. Always clean. Great snack bar coffee, tea, fruit, healthy bars. More

17000 mile checkup Easy drop off at the time of my appointment all work complete on time Excellent experience I will continue to come back for all future maintenanc Easy drop off at the time of my appointment all work complete on time Excellent experience I will continue to come back for all future maintenance More

Treated like family Upon checking my car in for service I discovered that I had forgotten my wallet. When I informed my representative, Eric Surawski, he didn't even b Upon checking my car in for service I discovered that I had forgotten my wallet. When I informed my representative, Eric Surawski, he didn't even bat an eye. He just said "That's OK, I will be here until 6 o'clock, just come back". Although the service department seemed busy, the oil change and inspection (free) didn't take very long and you even adjusted my tire pressure. The best experience I have ever had with car service! More

Excellent Customer Service Service Advisor was very knowledgeable and delivered the service on time and slightly under cost estimate. Waiting room is very comfortable and provid Service Advisor was very knowledgeable and delivered the service on time and slightly under cost estimate. Waiting room is very comfortable and provides free internet. A ride was also offered if needed. More

Service Everyone in Service were ready to assist you answering questions or helping in any way. It was easy driving in and driving out without walking around Everyone in Service were ready to assist you answering questions or helping in any way. It was easy driving in and driving out without walking around looking where my car was parked after service. The only thing that happened was I used my navigation system preprogramed with Berlin City Honda on it and when I was driving on Maine Mall Rd it told me that the dealership was on the right and we remembered it to be on the left. And it was on the left. LOL More

Wonderful Always find the customer service at Berlin City amazing! Everyone from the person who answers the phone to the van driver to the customer service rep Always find the customer service at Berlin City amazing! Everyone from the person who answers the phone to the van driver to the customer service representative is polite and helpful. More

All excellent Dillon provided a comprehensive review of all services performed, as well as a brief review of what I may expect at the next service in 2020. Thanks Dillon provided a comprehensive review of all services performed, as well as a brief review of what I may expect at the next service in 2020. Thanks very much for your assistance. More