Berman Hyundai
Lincolnwood, IL
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KB is the best worker ever ! He welcome me a day before when I drop off my car and called me when my car was ready . He update the system online that I can see the inspection bee He welcome me a day before when I drop off my car and called me when my car was ready . He update the system online that I can see the inspection been done. More
I went to the dealership for an oil change on December 20th. They forgot to tighten the screw after the oil change, which led to an oil leak on my garage floor and they only tightened 3 screws out of 9 sc 20th. They forgot to tighten the screw after the oil change, which led to an oil leak on my garage floor and they only tightened 3 screws out of 9 screws of the lower cover after the oil change. I took pictures for that as proof More
Was informed an oil change would take about 1-hour to complete. It took 3-hours with not 1 single update from the service manager or any of the staff. complete. It took 3-hours with not 1 single update from the service manager or any of the staff. More
Nobody greets you or explains what's going to happen. Maybe it is understood what to expect as a frequently returning customer but as my second time there, the customer service was lacking as there was n Maybe it is understood what to expect as a frequently returning customer but as my second time there, the customer service was lacking as there was none. More
Great team at the location. Took me in right on schedule, provided me with a full list and estimate. Great service. Ill stay with this location Took me in right on schedule, provided me with a full list and estimate. Great service. Ill stay with this location More
Traci was my service coordinator - I felt very comfortable with her - she outlined all I needed beyond my regular 60k maintenance, and it was reasonable and I wasn’t disappointed with the time it comfortable with her - she outlined all I needed beyond my regular 60k maintenance, and it was reasonable and I wasn’t disappointed with the time it took. Traci took good care of me - she was always available - sorry if I spelled her name wrong! More

