Berman Hyundai

Sold Used Car as NEW On July 10, 2017, I purchased a "NEW" 2017 Hyundai Sonata Sport from your dealership Grossinger Hyundai North, assuming I had gotten myself a good dea On July 10, 2017, I purchased a "NEW" 2017 Hyundai Sonata Sport from your dealership Grossinger Hyundai North, assuming I had gotten myself a good deal. The car already had 2900+ miles at time of the purchase, but the Grossinger's sales team Ryan & Kenny William's General Manager, convinced me that since it was not registered or titled it was deemed as "NEW" in the State of Illinois, and that is why they were offering to such a lucrative discount. They also told me that I would receive the ENTIRE Hyundai's Original Warranty that usually comes with the New Purchase by First Owner, and those warranty's would kick in from the date of my purchasing the vehicle. Not only that, they told me the Car was brand new and was driven by one of its sales staff and had no cosmetic blemishes, wear or tear or repairs. Armed with these assurances, I felt confident to close the deal. The same evening that I drove out of the dealers lot, I took my car for a wash. Upon washing the Scrapes and scratches that were hastily concealed came to fore. Immediately around 7.00-7.30 PM I emailed those pictures to Ryan and asked him for an explanation. I was told this car was new and had no defects. So how come there was a 3 -3.5" inch scrape of the front bumper that appeared to be hastily concealed. Also on closer inspection I found slight sign off use on the cars door panel & dash. Alarmed I called Hyundai Customer Care & was aghast when they told me that I was not entitled to eceive the whole warranty as was assured & promised to me by your Salesperson but only entitled for the remainder of it & since, the car was first put inservice on 01/07/2017, my warranty would start from that date. Effectively that meant I would stand to lose 8 mo & some 3500 miles that means the Sales person had concealed this information and lied to me. Today I took the car to the dealership and they put the blame on me for not having thoroughly inspected the car before making the purchase. I feel cheated. Not only does the car have obvious signs of use but I have shorter warranty and should any thing go wrong, I don’t have the cover after Dec 31, 2017 (especially the 12 Month/12k cover) because, I now have only 4 months to be able to file any complaints under that warranty clause. More

alls well that ends well I was initially a little disappointed in the inventory, particularly color selection. But we are delighted with our car. car. The price was a little h I was initially a little disappointed in the inventory, particularly color selection. But we are delighted with our car. car. The price was a little higher than I expected. Next time I may try to lock in an internet price. More

Chelsea She wrote me on Facebook and I never thought she would be diffrent from the other car sales people. She made she sure that I walked out with a car th She wrote me on Facebook and I never thought she would be diffrent from the other car sales people. She made she sure that I walked out with a car that I was happy with. She is an extremely nice person and I really appeciate her and Corderro services! Thank you guys More

Very unhappy with finance department but satisfied with salesperson Everything was fine until the finance people screwed it up cuz I'm very unhappy with them I'd be very careful the next time me or anyone else goes in Everything was fine until the finance people screwed it up cuz I'm very unhappy with them I'd be very careful the next time me or anyone else goes in there. And they wonder why they get the stereotypes that car sales people get!!! More

Great service DEALERSHIP WAS VERY BUSY. EVERYONE WAS FRIENDLY ATTENTIVE. THEY TOOK THIER TIME TO SHOW ME THE AVAILABLE CARS AND TEST DRIVE AND EXPLAIN ALL OPTIONS.. DEALERSHIP WAS VERY BUSY. EVERYONE WAS FRIENDLY ATTENTIVE. THEY TOOK THIER TIME TO SHOW ME THE AVAILABLE CARS AND TEST DRIVE AND EXPLAIN ALL OPTIONS.. GAVE ME A GOOD TRADE IN FOR MY CAR. More

Car The experience was simple given the situation of my vehicle . I was in the market for a new car and now I am driving a new vehicle with the modern and The experience was simple given the situation of my vehicle . I was in the market for a new car and now I am driving a new vehicle with the modern and updated safety features as I drive on the road. More

Great service I had a satisfied visit to Grossinger Hyundai I would definitely recommend most definitely better than the service at Happy Hyundai in Oak Lawn where I had a satisfied visit to Grossinger Hyundai I would definitely recommend most definitely better than the service at Happy Hyundai in Oak Lawn where I had such horrible service More

Lies and Trickery Internet prices are not the real prices in the dealership. They will leave you to wait hours on end. Nothing but lies and tricks. Extremely unsettling Internet prices are not the real prices in the dealership. They will leave you to wait hours on end. Nothing but lies and tricks. Extremely unsettling and a waste of time More

The "WOW" Experience Ryan Yoselowitz, the Greatest sales consultant ever!!! He and his manager worked together until my son and I were totally happy with the deal. The "WO Ryan Yoselowitz, the Greatest sales consultant ever!!! He and his manager worked together until my son and I were totally happy with the deal. The "WOW" Experience comes from, being willing to go beyond the norm to please your customer. Happy customer equals---Sold Car😊. Ryan, mangers, sales staff(including service department) means a dealership you cannot ignore. Grossinger Hyundai "ROCKS" I💖💖💖 my 2017 Hyundai Sonata Limited!!!! More

Excellent Very high welcoming as I anticipated. The staff is very helpful and I am very gratiude and appreciated to thier service they showed. nice experince an Very high welcoming as I anticipated. The staff is very helpful and I am very gratiude and appreciated to thier service they showed. nice experince and very good deal to go with. More