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Berman Hyundai
Lincolnwood, IL
635 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 635 reviews
July 16, 2025
Lied. Stalled. Lied again and my car came out worse than when brought in. Then tried to overcharge me by ~$500 hoping I wouldn’t notice. When I called them Stalled. Lied again and my car came out worse than when brought in. Then tried to overcharge me by ~$500 hoping I wouldn’t notice. When I called them out for it they lied and continued to do so hoping I wouldn’t persist, until finally explicitly admitting they purposely overcharged me to get more money More
by mrp
Employees Worked With
Kwante Bright “KB”
June 28, 2025
I didnt have an appt but decided to go to dealer in morning to check out some issues i was having with tires brakes allignment & a red parking brake warning on my dashboard. morning to check out some issues i was having with tires brakes allignment & a red parking brake warning on my dashboard. More
by Berky
Employees Worked With
Richard Clark main person
June 26, 2025
Took my car for a simple oil change. Took them 4 hours and destroyed one of the four air valves. I was told that no issues with my coils were found. Took my car to somewhere else and the Took them 4 hours and destroyed one of the four air valves. I was told that no issues with my coils were found. Took my car to somewhere else and they successfully diagnosed the mentioned issue with the coils. Staff didn't even apologized. Did the appointment with Holmes. More
by juandaqf980
Employees Worked With
Holmes
June 23, 2025
Courteous, prompt and exceptional service. Always completed in a timely manner. Car always returned cleaned and vacuumed. Waiting area is very nice as well. Always completed in a timely manner. Car always returned cleaned and vacuumed. Waiting area is very nice as well. More
by justscott68
Employees Worked With
Everyone I dealt with...
June 21, 2025
I had my engine replaced and right after my AC stopped working. I brought my car in to have them take a look and figure out what went wrong after the replacement. I took it in on Monday. I was told they w working. I brought my car in to have them take a look and figure out what went wrong after the replacement. I took it in on Monday. I was told they would tell me on Tuesday what went wrong. I called Tuesday, Wednesday, Thursday , Friday and Saturday… I finally got an update and they are telling me that they need to run a diagnostic that will cost $300. I was told they would determine the issue and either fix it or let me know. Now they want to charge me, after holding my car for a week with no update? It seems like bad practice. More
by tomlupa89
Employees Worked With
Efron
June 20, 2025
I visited Hyundai of Lincolnwood and spoke with manager Josoe regarding a lease for a 2025 Elantra. I provide my credit score and shared all necessary details, but the lease estimate I received was nearly Josoe regarding a lease for a 2025 Elantra. I provide my credit score and shared all necessary details, but the lease estimate I received was nearly twice the national advertised price. I asked multiple times for a full lease breakdown by email (monthly payment, money factor, residual value, fees), but Josoe never provided one. Instead, I was told to "just call" and was ignored when I insisted on written communication. As someone new to the U.S., I felt taken advantage of and not treated with the honesty or professionalism I expected. I’ve chosen to work with another dealership that values transparency. More
by Bogdan
Employees Worked With
Josoe and Patrick
June 14, 2025
Service is not organized, I called to get a scheduled appointment and the agent told me I can go anytime before 2:30pm, no need to schedule, when I went there the manager laughed at me and said who told appointment and the agent told me I can go anytime before 2:30pm, no need to schedule, when I went there the manager laughed at me and said who told you that?, and said they will need to do the appointments first before walk-ins, so I ended up waiting for 2 hours, it was not a good experience for me. More
by Pong
Employees Worked With
Agent named nina and manager in service center
June 10, 2025
Part 2. After seeing my review, Scott the manager at the said dealership asked to be contacted, which I did in an email, outlining the horrible experience a After seeing my review, Scott the manager at the said dealership asked to be contacted, which I did in an email, outlining the horrible experience and situation Hyundai of Lincolnwood has put me in. He NEVER responded. In addition, they took the loaner back, I surrendered the vehicle, and they won’t credit me for all payments, insurance etc, unless I fill out forms and submit. Also they told me to continue making payments on the vehicle I don’t have, or my credit PART 3 Surprisingly and more importantly, the GM at this dealership Scott did contact me and asked what he could do to make it right? I told him my story and what I expected from them to make it right, and to my surprise he did. Scott stepped up, made it right and truly understood what it means to keep the customer happy as well as do the right thing! Faith restored. More
by Bill
Employees Worked With
Scott Turner
