Berman Hyundai
Lincolnwood, IL
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Bad attitude and bad service. Won’t go back there unfortunately as other locations offer way more than this place does. Won’t go back there unfortunately as other locations offer way more than this place does. More
The service Department is great! Very unexpected sudden engine failure on a used Hyundai I bought last year. They took care of it and worked with me without sales pressure. I will be Very unexpected sudden engine failure on a used Hyundai I bought last year. They took care of it and worked with me without sales pressure. I will be returning for general maintenance going forward! More
Removed my garage transponder and didn’t tell me (after service) so I couldn’t pull in my downtown Chicago garage!! They had to come down and get the car where I know they lied about where it was found service) so I couldn’t pull in my downtown Chicago garage!! They had to come down and get the car where I know they lied about where it was found More
It's a small Dealership with an even smaller service team due to that Fact. Service is slow, Came in for an engine knock and it seemed nothing was done. asked for service papers and there was nothing on the due to that Fact. Service is slow, Came in for an engine knock and it seemed nothing was done. asked for service papers and there was nothing on there about the issue I came in for! so I had to take it to another dealership after the vehicle has been in there for four weeks and I was four weeks without a vehicle that I just purchased. Its not on them this is on the Higher-ups of Hyundai, they didn’t want to approve the engine because I bought the car from somewhere else. They wanted the engine to be at complete failure(100%) (Engine failure 80%) before they approve a new engine even though it’s under warranty. I feel like the people in there are Willing to help you. They just need approval to help which is hard to get if the vehicle is not under warranty! The service team gets five stars from me they just don't have the right manpower to Speed up run time and a lot of them are working on there off days. Just keep that in Mine when going to this dealership! More
This dealership just did 2 diagnostics and charged $380. Unfortunately both were wrong diagnostics. 1st diagnostic back camera is bad. It’s not. It’s not working due to some other issue. 2nd diagnostic - bo Unfortunately both were wrong diagnostics. 1st diagnostic back camera is bad. It’s not. It’s not working due to some other issue. 2nd diagnostic - bolt tensioner is bad. It’s not. Perfectly ok. Under hood noise was coming from alternator which was left loose during engine installation. I know dealer will never accept responsibility and return my money. In last few years I bought 3 new cars from same dealer. No more. More
Very easy to check the car in with the service writer. The service manager always stopped to see if you have any concerns, named -Bobby Brown. They wash your car when ready for pick up. Oil change very The service manager always stopped to see if you have any concerns, named -Bobby Brown. They wash your car when ready for pick up. Oil change very quick. More

