About Us
Copyright 2018 DR Media Holdings, LLC
Search
Back
Write a review

Bert Ogden Mission Mazda Kia

5.0

3 Lifetime Reviews

2309 E Expy 83, Mission, Texas 78572 Directions
Sales: (956) 734-2065

Is this your dealership?

...and take advantage of all we have to offer with our Certified Dealership Program.

3 Reviews of Bert Ogden Mission Mazda Kia

Sort by Write a review
September 30, 2016

"Above and Beyond Customer Experience "

- djamsey

'twas a great experience and my salesman Red was on point! he really knows how to provide above and beyond customer experience. he sets appropriate expectations with his clients and never uses those unrealistic salesman pitch in order to close a sale. as a first time car owner (and a meticulous one), i can certainly say that i made the right choice and given a chance i'll definitely get my second car (SUV) with them. also, one of the best thing that this dealer have, is their after sale. their staff are so professional, warm and very helpful! so if you're looking for a reliable vehicle that fits your needs, budget, lifestyle and most of all excellent customer service, i'd strongly suggest this branch of Bert Ogden! kudos to the team. again, to Red and Eva truly appreciate all your help! 👍🏼👍🏼🚘👏🏼👏🏼🤓#happycustomer #1sttimebuyer #goodjobBertOgden #customerisalwaystheirpriority #highlyrecommended

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Red
August 17, 2016

"Lying, Cheating, Dirt Bags = Bert Ogden Mazda"

- Commgreybeard

These guys are dirt bags! Everything they do is deceptive. They start by sending a personalized flyer listing a price that your trade-in is worth and offering a $1000 more. When you get on premises your trade-in is worth $3000 less. Next, when inquiring through the internet - the sales manager sends an email that lists the MSRP of the requested vehicle as being approximately $4000 less than any of that specific model on the lot (including the base model). Finally, when you make a deal they want you to sign a binding arbitration agreement in case you have issues with the dealership that cannot be handled in house. The binding arbitration agreement forces the customer to give up the right to take Bert Ogden to court. If anyone is interested I have proof of this unethical behavior. Bert Ogden Mazda is the worst kind of dealership - they give other dealerships a bad name. This dealer does deceptive things to get the customer to the showroom and then insults the consumer by requiring an arbitration agreement to cover the deceptiveness.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
GM, Internet Sales MGR, Sales MGR
August 04, 2016

"Happy Customer"

- MicheleM

Just bought my FOURTH KIA OPTIMA ..... A 2016 ... My salesman Juan "JJ" Garza was awesome . I saw the car I wanted , left him my phone number and the next day I picked up my car ... Total time spent at dealership was 1 hour . We did it all my phone ... And I got a beautiful car at an amazing prize and super low interest rate ... . Going for my 5th in 5 or 6 years

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Juan JJ Garza
1
1 - 3 of 3 results