Bert Smith Porsche

Macan -S service Had it’s first big service since purchasing it Nov. 2015 with 18 K + miles. It’s running great and couldn’t be happier with their service dept. Had it’s first big service since purchasing it Nov. 2015 with 18 K + miles. It’s running great and couldn’t be happier with their service dept. More

I am very pleased with my experience. It was a pleasure working with James, my sales consultant. He took great care of me and made the whole process easy. And Dino was great making the finances quick and e working with James, my sales consultant. He took great care of me and made the whole process easy. And Dino was great making the finances quick and efficient. More

Yearly service and track prep Corrine has been taking care of my car for the past 2 years. She addresses any concerns that I may have. She is a pleasure to work with. Corrine has been taking care of my car for the past 2 years. She addresses any concerns that I may have. She is a pleasure to work with. More

In for a recall notice Cameron greeted me by name, Corrine had all the paperwork ready to go when I arrived. Told her I needed to have the work finished by 2pm the next day Cameron greeted me by name, Corrine had all the paperwork ready to go when I arrived. Told her I needed to have the work finished by 2pm the next day (Thursday) due to medical reasons. She offered to let me keep the loaner until Friday until I told her I'd be in the hospital then. The car was ready to go before noon on Thursday. Loaner was a new Cayenne, Cameron showed me how the new style shifter worked. (Why did Porsche stoop to the American demand for SUV's?) More

Great job on annual maint on our Macan Took 3 weeks to get appointment with a loaner, but it was a ‘19 Cayenne. Love our ‘18 Macan more! Mo, our service writer, took great care of us, kep Took 3 weeks to get appointment with a loaner, but it was a ‘19 Cayenne. Love our ‘18 Macan more! Mo, our service writer, took great care of us, kept us up to date as work progressed, and the car was delivered looking as good as the day 2 years ago we picked it up. Expensive service, but it’s a Porsche (our 3rd) and you take care of them and they will take you where you need to go in every weather and driving condition. More

Buyer Beware! We bought a Porsche Macan S from them; we should have looked at this dealerships rating prior. If we had we would have purchased elsewhere. We bought a Porsche Macan S from them; we should have looked at this dealerships rating prior. If we had we would have purchased elsewhere. More

I have always been very pleased with Porsche Service I started going to Bert Smith when I purchased my 2006 Cayenne-S... Bill Smith and the team were friendly and most important, very knowledgeable about I started going to Bert Smith when I purchased my 2006 Cayenne-S... Bill Smith and the team were friendly and most important, very knowledgeable about my car as well as my 84 Porsche 944. Right from the start Bill and his team seemed to have gone out of their way to provide every service they could for me... seeking out replacement for some still in warranty parts and explaining and showing me exactly what needed to be done. Now, years later I purchased the 2017 Macan GTS (used) from Rhette Graham and I LOVE my car. The only issue was a small leak in one tire and Bill, Mo and Corinne saw to the repairs and even the Tech gladly showed me the problems. All in all I have nothing but good things to say about the Service department and the great people that work there... Porsche's can be 'temperamental at times, and I for one like feeling I have them behind me and my car... AND, they do a great job washing the car with every service!!!!... Be nice to them, they are more than nice to you... things would be a lot worse without them. PS... The reason I bought my Macan GTS from Bert Smith is BECAUSE of Bill Smith and his team-GREAT people. Don 84 Porsche 944 06 Cayenne-S 17 Macan GTS More

Boy, was I a sucker! I need to warn you that they are not exactly forthcoming with the truth. Don't be fooled by Mike Ford's Christianese. I was and got took. The car I I need to warn you that they are not exactly forthcoming with the truth. Don't be fooled by Mike Ford's Christianese. I was and got took. The car I bought had been wrecked. I knew the front bumper had been replaced but I didn't know all the other work that had been done. I would have an outside inspector go over any purchase you are considering from any dealership. I didn't and my bad. My passenger door rubs when you open it and I distinctly remember Mike changing his mind and not letting me open the door. He opened it for me on the passenger side. He had to know it would rub and didn't want me to feel it. Dino is the only honest man I met down there. They are the quintessential car stealership! When you think of all the ways you can get scammed at a car dealership, they have them perfected. I don't know how Mike sleeps at night... More

Best service! Just got back my Panamera and they picked up my 997. I have had many great experiences with them and this one was above and beyond. The dealer is arou Just got back my Panamera and they picked up my 997. I have had many great experiences with them and this one was above and beyond. The dealer is around 45 minutes from my home and sends a flat bed for any service I need. Pedro is the driver and is always happy and truly caring for the customer. This time while my Panamera was in for service my 997 needed a surprise visit. As I do I called Corrine in service to see if they could pick up my 997 when they drop off the other car. As always the answer is whatever you need. Well Pedro showed up and we could not start the 997. He went up and beyond what I could have ever expected to get my car started and on the trailer. He could have easily said that we needed a tow, but he thought outside the box and got it done! It is people like Corrine and Pedro that make dealers successful and I can tell you that I have referred many friends and will not take my car anywhere else. Thanks again!!! More

Buying my new Porsche Micheal and the whole team at Bert Smith were extremely helpful and knowledgeable. Made the car buying experience fun and stress free. Look forward t Micheal and the whole team at Bert Smith were extremely helpful and knowledgeable. Made the car buying experience fun and stress free. Look forward to a continuous relationship. More