Back

Bertera Chevrolet

Palmer, MA

4.6
516 Reviews

1187 Thorndike Street

Palmer, MA

01069

Directions

By Type

516 Reviews of Bertera Chevrolet

December 04, 2018

no contact test drove vehicle, had them appraise my car. Preliminary numbers worked ok. Called back next day to try and work out deal, just wanted to know bottom More

by Corvette2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Brooks, Brian Yarrows
Dec 06, 2018 -

Bertera Chevrolet responded

Thank you for taking the time to submit your feedback, Corvette2007. We're sorry to see you feel this way. We had no intention of leaving a bad taste in your mouth. I hope we may be able to earn your business again one day. Thanks again for the review and have a great day!

September 28, 2018

''Purchasing a 2015 Chevy ltz impala'' Want to start with thanking Jason Brooks Sales Consultant. We gave a hard time with this sale but he stud with us to the end on this sale. We are ha More

by 29junior
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Brooks
Oct 03, 2018 -

Bertera Chevrolet responded

Thank you for the kind words and the 5-star rating, 29junior! If you ever need any assistance at all please feel free to contact. We're always here to help. Thanks again and have a great day!

September 28, 2018

Awesome lease experience! I went to Bertera Chevrolet to check out lease options for a new Silverado. Upon walking through the door I was greeted by Jason. Jason was great! He More

by Jroncarati
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Freeman
Oct 03, 2018 -

Bertera Chevrolet responded

Thank you for taking the time to submit your feedback, Jroncarati! All of us here at Bertera had a pleasure working with you and we hope the new ride is serving you well. If you ever have any comments, questions, or concerns please feel free to contact us for assistance. Thanks and have a great day!

September 21, 2018

Purchasing Silverado Great customer service, friendly and straightforward. The process was quick and offered the best deal. Vehicle was well prepared for pickup and had ev More

by EasyS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drake Bucknam
Oct 03, 2018 -

Bertera Chevrolet responded

Thank you for taking the time to submit your feedback, EasyS! All of us here at Bertera hope the new ride is serving you well. Thanks again and have a great day!

August 28, 2018

Excellent customer service Bob Canning has been very helpful to me before and during the sale, he is courteous, friendly and has a great personality. It was a satisfying experie More

by Iona 697
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Canning, Vinny Moretti
Sep 13, 2018 -

Bertera Chevrolet responded

Thank you for the kind words, Iona 697! If you ever need any assistance at all please do not hesitate to give us a call for assistance. Thanks again and have a great day!

August 25, 2018

Great purchase experience. Real people. Straight shooters. Dealt with Jason Brooks and Jay Freeman. This is how all car dealerships should treat their customers. Fair and down More

by WOWO
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Brooks, Jay Freeman
Sep 13, 2018 -

Bertera Chevrolet responded

Thank you for taking the time to submit your feedback, WOWO! If you ever need any assistance at all please do not hesitate to give us a call. Thanks again and have a great day!

August 23, 2018

Bertera sale price wasn't the same when I got there Bertera was advertising 14000 off they only gave me 8000 off and wouldn't budge. I should have walked but loved the truck, just wish they would have w More

by Darb77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Drake Bucknam
Sep 13, 2018 -

Bertera Chevrolet responded

Thank you for taking the time to submit your feedback, Darb77! All of us here hope you're enjoying the new ride. If you have any questions, comments, or concerns please do not hesitate to give us a call for assistance. Thanks again and have a great day!

August 12, 2018

Very deceptive business practice I verified any and all fees prior to making a 2.5hr drive. When we sat down to discuss terms I was told the are close to making a deal with someone in More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
AJ Motta, Nick Archer
Aug 17, 2018 -

Bertera Chevrolet responded

We'd love to learn more about your visit, Tony. Please feel free to give us a call at (413) 283-3401 and ask for Brian, Jay or Jacob. Thanks and have a great weekend.

July 11, 2018

Service Bertera Chevrolet’s service was better than any dealership I have previously visited. The individuals that assisted me in purchasing the vehicle I wa More

by WeldonT07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Brooks , Jacob Mead
Jul 18, 2018 -

Bertera Chevrolet responded

Thank you for taking the time to submit your feedback, WeldonT07! The entire team here at Bertera had a pleasure working with you. If you ever have any comments, questions, or concerns please do not hesitate to contact us for assistance. Thanks again for your kind words and have a wonderful day!

May 19, 2018

Awesome friendly helpful service Best experience we ever had when purchasing a new vehicle. Everyone is so friendly and helpful. Never pushy. Always felt very comfortable. Would hi More

by Cahwinks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JASON BROOKS, Vinny Moretti
Jun 21, 2018 -

Bertera Chevrolet responded

Thank you for those kind words, Cahwinks! Jason and the whole team here at Bertera hope you're enjoying the new ride. If you ever have any comments, questions, or concerns please feel free to give us a call. Thanks again and have a great day!

...
16
...