
Bertera Chevrolet
Palmer, MA
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516 Reviews of Bertera Chevrolet
no contact test drove vehicle, had them appraise my car. Preliminary numbers worked ok. Called back next day to try and work out deal, just wanted to know bottom test drove vehicle, had them appraise my car. Preliminary numbers worked ok. Called back next day to try and work out deal, just wanted to know bottom line. Was told would get all that and would call back. Repeatedly tried to reach out to sales rep and management with no call back. Doesn't seem like they really know the basics of sales. More
''Purchasing a 2015 Chevy ltz impala'' Want to start with thanking Jason Brooks Sales Consultant. We gave a hard time with this sale but he stud with us to the end on this sale. We are ha Want to start with thanking Jason Brooks Sales Consultant. We gave a hard time with this sale but he stud with us to the end on this sale. We are happy with this car and will pass on the great experience we had with this Dealer thanks again. More
Awesome lease experience! I went to Bertera Chevrolet to check out lease options for a new Silverado. Upon walking through the door I was greeted by Jason. Jason was great! He I went to Bertera Chevrolet to check out lease options for a new Silverado. Upon walking through the door I was greeted by Jason. Jason was great! He really catered to my every requested, answered every question on the spot, and continually checked with the finance department on the status of the paperwork. All in all Jason made getting a new car a breeze. I would absolutely recommend Bertera Chevrolet to anyone looking to buy a new car! More
Purchasing Silverado Great customer service, friendly and straightforward. The process was quick and offered the best deal. Vehicle was well prepared for pickup and had ev Great customer service, friendly and straightforward. The process was quick and offered the best deal. Vehicle was well prepared for pickup and had everything I needed to drive off the lot without any worries. More
Excellent customer service Bob Canning has been very helpful to me before and during the sale, he is courteous, friendly and has a great personality. It was a satisfying experie Bob Canning has been very helpful to me before and during the sale, he is courteous, friendly and has a great personality. It was a satisfying experience. More
Great purchase experience. Real people. Straight shooters. Dealt with Jason Brooks and Jay Freeman. This is how all car dealerships should treat their customers. Fair and down Real people. Straight shooters. Dealt with Jason Brooks and Jay Freeman. This is how all car dealerships should treat their customers. Fair and down to earth. 2 thumbs up! More
Bertera sale price wasn't the same when I got there Bertera was advertising 14000 off they only gave me 8000 off and wouldn't budge. I should have walked but loved the truck, just wish they would have w Bertera was advertising 14000 off they only gave me 8000 off and wouldn't budge. I should have walked but loved the truck, just wish they would have worked with me more. More
Very deceptive business practice I verified any and all fees prior to making a 2.5hr drive. When we sat down to discuss terms I was told the are close to making a deal with someone in I verified any and all fees prior to making a 2.5hr drive. When we sat down to discuss terms I was told the are close to making a deal with someone in ohio, and if I wanted the car "they had to get $1200 more than the asking price listed on their website. Then add the other fees on top! More
Service Bertera Chevrolet’s service was better than any dealership I have previously visited. The individuals that assisted me in purchasing the vehicle I wa Bertera Chevrolet’s service was better than any dealership I have previously visited. The individuals that assisted me in purchasing the vehicle I wanted (Salesman Jason Brooks and Sales Manager Jacob Mead) did everything in their power to ensure my satisfaction. Not only did they make sure I was satisfied with my visit, they did everything in their power to make sure that I would still be satisfied with my purchase years down the road. I highly recommend Bertera Chevrolet and the individuals that worked with me. More
Awesome friendly helpful service Best experience we ever had when purchasing a new vehicle. Everyone is so friendly and helpful. Never pushy. Always felt very comfortable. Would hi Best experience we ever had when purchasing a new vehicle. Everyone is so friendly and helpful. Never pushy. Always felt very comfortable. Would highly recommend taking the trip to visit this dealership....definitely worth the time!! Also a HUGE thank you to Jason Brooks who took very good care of us and was so friendly and helpful to my som on this his very first truck purchase ever! Thank you Jason. You are the best More