Bertera Nissan

This dealership is the best! I just bought a new Rogue and sales was awesome. Also the entire service department is amazing, especially the service manager Dennis Plaszewski! I just bought a new Rogue and sales was awesome. Also the entire service department is amazing, especially the service manager Dennis Plaszewski! More

Took me right away no waiting. Great service very knowledgeable told me the battery was covered by warranty Great service very knowledgeable told me the battery was covered by warranty More

The staff was very easy to talk with not pushy at all this is the second time dealing with this dealership very happy this is the second time dealing with this dealership very happy More

I absolutely love Bertera Nissan. I am always treated like I am special. If I ask a question I get answer right away. This is a great dealership due to the personal working there! I am always treated like I am special. If I ask a question I get answer right away. This is a great dealership due to the personal working there! More

Never in a million years would I think I would have to do the dealerships job and call the warranty company just because you wanted to squeeze them for every dime you could. I hope the $40 was worth losing a the dealerships job and call the warranty company just because you wanted to squeeze them for every dime you could. I hope the $40 was worth losing a customer. I will never go to Berterra or buy a Nissan ever again and it’s just because of this experience. Don’t lie to sell products. More

The service department is excellent. I have never had a bad experience. I’ve been bringing my truck to get serviced to Bertera for 9 years now. I have never had a bad experience. I’ve been bringing my truck to get serviced to Bertera for 9 years now. More

Paid over $200 for an oil change, tire rotate, and wiper replacement, which took nearly two hours. Slow and expensive service. replacement, which took nearly two hours. Slow and expensive service. More

I found John our salesman to be an easy going non pressuring individual. I just wish the whole process was a little less frustrating. To many individuals involved. From sales to finance. Just wish al pressuring individual. I just wish the whole process was a little less frustrating. To many individuals involved. From sales to finance. Just wish all cost were up front. Waiting until the end to throw in more cost like warranty and other cost was very unfair. When you ask for all costs up front then hit with additional costs at signing and poor explanations by the fiancé dept was not a good experience, i would work with John in sales again but the whole finance and closing department needs some better structure. More

Very responsive and sympathetic to my concerns. Jim in sales and Nick in service were great to work with Jim in sales and Nick in service were great to work with More

Everyone is friendly and polite. They keep you informed of the status of service being done on the car They keep you informed of the status of service being done on the car More