Bertera Nissan

Fast, reliable The dealership was fast and reliable. I come in drop off my car and leave I come in drop off my car and leave More

Very pleasant and knowledge! Kept me up to date and my car was ready before time promised! Excellent service! Kept me up to date and my car was ready before time promised! Excellent service! More

Staff are pleasant and knowledgeable. Service is always completed in a reasonable time. Always kept informed of progress and anything that may be needed beyond the original order. Service is always completed in a reasonable time. Always kept informed of progress and anything that may be needed beyond the original order. More

***IF YOU HAVE PURCHASED A ZURICH WARRANTY FROM THIS DEALERSHIP CHECK YOUR GLOVEBOX AND DOUBLE CHECK YOUR VEHICLE SERVICE CONTRACT*** I am sharing my experience because what has happened at this de DEALERSHIP CHECK YOUR GLOVEBOX AND DOUBLE CHECK YOUR VEHICLE SERVICE CONTRACT*** I am sharing my experience because what has happened at this dealership was dishonest, unethical and exactly what most car shoppers fear when shopping/purchasing a new vehicle. If you have purchased a vehicle from Bertera Nissan or any dealership for that matter double check your warranty that was sold to you to see what they sold you and double check the stipulations and MILAGE on the warranty that you are being offered. The image I am sharing is from a 3rd party warranty through Zurich that was sold by Bertera Nissan on a Certified Pre Owned Nissan vehicle and shame on me for not realizing sooner and trusting a dealership that has worked with me and 3 Nissan vehicles/ issues in the past. **BOTTOM LINE** I had no intent of purchasing a warranty as I had never purchased one on any pre owned vehicle in the past. This was well known with service, sales and finance. However due to my lack of trust based on experience with Nissan CVT Transmission failure that caused me to be trapped with the Nissan Family I was sold on what was presented to me. I was purchasing a vehicle at almost $38k miles and the warranty which was verbally described to me by someone I had previously done business with and trusted. I signed a document that you see that has no clear warranty information. Again shame on me for being so trusting. The warranty was described to me as 84 months/ 5 years with the end date 5/7/2025 OR 75k miles on top of the mileage that I was purchasing the vehicle at. My vehicle was totaled 3/16/23 and the bank who financed my vehicle advised me to reach out to the dealership to request they cancel my warranty and return any unearned premium for the warranty I did not use. Come to find out the warranty sold to me was specifically for NEW VEHICLES not PRE OWNED. I was only refunded $180.00. The Finance Manager Vinny started my mileage for the warranty at 0 miles although I was purchasing at almost 38K. && I PAID FOR A WARRANTY FROM 0-38K BEFORE I EVEN PURCHASED THE VEHICLE. More

The dealership was easy to work with and answered all my questions. I would recommend others to go here. questions. I would recommend others to go here. More

Great experience buying a car from Bertera Nissan. Everyone we dealt with was friendly. I worked with Hans who’s been super friendly and honest. Everyone we dealt with was friendly. I worked with Hans who’s been super friendly and honest. More