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Bertera Nissan

Auburn, MA

not yet
rated
1,431 Reviews
Call Dealership (866) 732-3016

569 Oxford St S

Auburn, MA

01501

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1,431 Reviews of Bertera Nissan

August 19, 2022

Brought the car in, they took it in. Larry brought me home. My car was done earlier than expected and then they came and picked me up. Everything was done as asked and I am happy! More

by Ric Bohm NONO0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
THEO COSSIN, Dennis Plaszewski, (The Shuttle Guy) Larry Kaplan
Report | Print
Aug 24, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 18, 2022

Great service department seem to be on top of things all the time. Everything is on schedule and finished and completed within the time that they told me. The people at the front counter a fantastic work yo More

by BRADLINDREN1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
Report | Print
Aug 22, 2022 -

Bertera Nissan responded

Bradlindren1958, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 18, 2022

Service dept has gone down hill. Short staff, rude employee. Long wait times etc etc More

by PTJones1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alexandria Callahan
Report | Print
Aug 21, 2022 -

Bertera Nissan responded

Ptjones1968, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our service manager, Dennis will be reaching out to you as soon as possible to discuss this. Thank you so much for letting us know.

August 17, 2022

Friendly and knowledgeable staff. I felt so welcomed when I dropped off my car for service. More

by VICKI.P.SEI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron (Shuttle Service), (The Shuttle Guy) Larry Kaplan, Caitlin Violette
Report | Print
Aug 20, 2022 -

Bertera Nissan responded

Hi Vicki.p.sei, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

August 17, 2022

I thank Dennis for always taking care of me. Because of him, I feel good to come to Bertera. More

by BMARFO88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
Report | Print
Aug 20, 2022 -

Bertera Nissan responded

Bmarfo88, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

August 17, 2022

The associate was extremely helpful and clearly explained the work that needed doing. The work was completed on a timely manner. More

by JUNEKASPRZAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
(The Shuttle Guy) Larry Kaplan
Report | Print
Aug 20, 2022 -

Bertera Nissan responded

Junekasprzak, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

August 17, 2022

I was very pleased with the response by the dealship to help me get a tow and new battery On my new car More

by BOBSMITH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Lopez, Natasha Pellot, Amir Abnoos, Dennis Plaszewski, John Upham, Bob Fitzsimmons, Alexandria Callahan, (The Shuttle Guy) Larry Kaplan, Caitlin Violette
Report | Print
Aug 20, 2022 -

Bertera Nissan responded

Bobsmith2, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

August 16, 2022

It was a great experience dealing with Al my salesman, he did everything on time and it eas 24 hours and i drove off in my new Pathfinder! More

by VEGAS54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Azizi
Report | Print
Aug 20, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 16, 2022

Is my best dealer to repair my car because they always do a good job and friendly people More

by SUSITA ULLOA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan, Caitlin Violette
Report | Print
Aug 20, 2022 -

Bertera Nissan responded

Hi Susita Ulloa, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

Aug 21, 2022 -

SUSITA ULLOA responded

I went o the Cape for one week returning home on 8/26/22 and I’m having the same problem with the air my car is not blowing air I have in Maximum and is not doing much and is very hot here today 8/21/22, please tell me what I should do, take it to a Nissan here and you call them and le hem know what’s going on bc I can’t return home bc the hotel is already paid and they are not giving me the money back

August 15, 2022

Alexandria & Dennis were very professional,polite & friendly. They were also informative. Denis is the manager, Alexandria was the service rep More

by DRAGONFLY13159
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski, Alexandria Callahan
Report | Print
Aug 18, 2022 -

Bertera Nissan responded

Dragonfly13159, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

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