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Bertera Nissan

Auburn, MA

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rated
1,431 Reviews

569 Oxford St S

Auburn, MA

01501

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1,431 Reviews of Bertera Nissan

November 11, 2021

Excellent to do business with. Quick and easy treated me like a customer likes to be treated. More

by Shamrock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski, John Upham
Nov 16, 2021 -

Bertera Nissan responded

Shamrock, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.!

November 10, 2021

Amazing people! Great service, they took the time to assist me in a timely professional and courteous manner. More

by TF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
Nov 16, 2021 -

Bertera Nissan responded

We appreciate your positive review about your recent experience with us!

November 09, 2021

I was helped with any questions or concerns I had about my vehicle and fixed it up pretty quickly. More

by Litaw719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Gillette
Nov 16, 2021 -

Bertera Nissan responded

Litaw719, we are so happy to read such a great review about Bertera Nissan, Inc.!

November 09, 2021

I think the service is good . Fifteen words is way to much to say the same thing More

by Ducharmelmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
Nov 16, 2021 -

Bertera Nissan responded

Ducharmelmd, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.!

November 08, 2021

I've been coming here for years to service on my Nissan Rogue. The staff is friendly and professional. The prices are a little high but I do get noticed as a long-term valuable customer and I appreciate More

by kimbaboo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Mackenzie, Alexandria Callahan
Nov 11, 2021 -

Bertera Nissan responded

Kimbaboo, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bertera Nissan, Inc..

November 08, 2021

Very helpful! Took care of all paperwork for me. Jonathan Sarro was very attentive to every last detail! More

by rachelpiette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Sarro, Al Azizi, Anthony Thompson
Nov 11, 2021 -

Bertera Nissan responded

Rachelpiette, we're so glad that we were able to go above and beyond your expectations!

November 07, 2021

Very professional, curious and knowledgeable. They work in a timely manner and are usually done before the anticipated time More

by PMARIE246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
Nov 11, 2021 -

Bertera Nissan responded

Hi Pmarie246, thank you so much for your positive comments about Bertera Nissan, Inc.!

November 05, 2021

My service was quick and efficient. The waiting area was warm and clean. I was texted when my vehicle was ready. Ali was friendly and courteous. More

by HOYPARRY2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Fitzsimmons, Alexandria Callahan
Nov 11, 2021 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 05, 2021

Fast response. Quick repair. Need a little fixing of emails when car is ready and parts were ordered abs confused me. More

by YWALK_77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw, Alexandria Callahan
Nov 11, 2021 -

Bertera Nissan responded

Hi Ywalk_77, thank you so much for your positive comments about Bertera Nissan, Inc.!

November 05, 2021

Staff are friendly at reception area. I feel bad they take the brunt of complaints when overall they care short staffed. That said, it was impossible to get an online appointment within several weeks. Ot More

by LynnBu63
Recommend Dealer
Yes
Employees Worked With
Whoever the service manager on was in his office, chatting with different staff casually who came in and out. I personally would have either rolled up my sleeves and helped or occasionally come to waiting area to apologize for delays. , John Shaw
Nov 11, 2021 -

Bertera Nissan responded

We always strive to provide top quality service to every guest, and we are pleased to hear your feedback. We do our best to make sure our customers have the 100% satisfaction. We sincerely thank you for your business , and look forward to seeing you again soon!

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