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Betten Baker Chevrolet Buick of Coopersville
Coopersville, MI
479 Reviews
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479 Reviews of Betten Baker Chevrolet Buick of Coopersville
May 17, 2022
1st call was told could not even plug in to my vehicle to tell me if the emissions check engine light was serious and had to wait four days to plug in and then no guarantee. Took to another dealer as I was p tell me if the emissions check engine light was serious and had to wait four days to plug in and then no guarantee. Took to another dealer as I was passing it..they plugged in and told me it was likely a nox sensor. When I called back to get it into Betten Baker coopersville the young lady was very helpful and said she could work it in and would let me know how serious it was. I had to call to see if it was done the gentleman told me that it was in fact done. I asked them to leave the keys inside and lock the truck so I could pick it up after they closed he said that would not be a problem, however when I got there to pick it up my key fob was nowhere in the vehicle so I had to come back on Saturday to pick it up. Biggest improvement I can suggest is Brett communication and do what you say you’re going to do. More
by Steve Almas
Verified CustomerEmployees Worked With
Lyz Cordero
May 16, 2022
I called 6 times in 2 days and finally got a call back. He said they did the brakes and when I looked at the receipt it says inspected the brakes. Now the brakes are squealing. Just bought this from you gu He said they did the brakes and when I looked at the receipt it says inspected the brakes. Now the brakes are squealing. Just bought this from you guys a few weeks ago. Not sure I want to take it back to because of the service. Really sucks. More
by Tooltime59
Employees Worked With
Lyz Cordero
May 09, 2022
Travis was very helpful and made the process very smooth. I came in looking for a vehicle I could afford and Tom and Travis helped me find something that worked for me. Very helpful! I came in looking for a vehicle I could afford and Tom and Travis helped me find something that worked for me. Very helpful! More
by Ddtmwof
Employees Worked With
Travis
May 04, 2022
I found them to be courteous and honest. No high pressure. Resolved any issues and concerns regarding my truck in a timely and professional manner. No high pressure. Resolved any issues and concerns regarding my truck in a timely and professional manner. More
by rod23
Employees Worked With
Matt Cinder
May 02, 2022
The absolute worst costumer service I have ever experienced from start to finish. Had to go through the general manager just to get through to the service department. experienced from start to finish. Had to go through the general manager just to get through to the service department. More
by Tpostma7
Employees Worked With
John Smith, Lyz Cordero
