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Betten Baker Hyundai

Muskegon , MI

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127 Reviews

2477 Henry Street

Muskegon , MI

49441

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Showing 127 reviews

January 25, 2024

Worst service department I have ever dealt with my car has been in there shop for 2 weeks still not done every time I call it always something else parts or they ran into something I’m up to 3000 for brea More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown many different
January 24, 2024

Smooth process. Got a different car than I came for but I love it! Conrad was a very nice and helpful salesman. More

by stuballz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conrad
December 12, 2023

I only gave them a star because the review process makes you, I would have liked to give them 0. Daughter-in-law bought a 2016 Hyundai from them, 9 months later it needed a new engine. The engine was covere More

by jennie_g2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Does not matter
July 07, 2021

The best car buying experience I've ever had. Andrew was out salesperson and was excellent. Very informative, no pressure, great to work with. Rob & Joe we're both great with the finance part. Great experie More

by gww6060
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gosselin, Rob Gergen, Joe Holstine
June 22, 2020

NO Customer Service, disrespected at this Dealership contacted them to purchase a vehicle, called to make sure it was there & not sold, drove 37 miles to drive it and was told employee had driven home. More

by Love Hyundai's
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No
February 07, 2020

Tony Alcala from Betten baker Honda is truly amazing!! He cares about the work that he does as well as his customers! I always feel like I am in the best of hands with Tony. He tries to do all that he can to More

by a.pierce1030
Recommend Dealer
Yes
Employees Worked With
Tony Alcala
September 13, 2019

not good wont stand behind yheir product after you by it have a 2017 Tucson nice car but it started to use oil at over 1 quart in a thousand miles the had to do a oil test had to do 3 of them bring it in eve More

by badger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
spencer
December 19, 2018

Great service You guys should go see Jordan Schillaci he is a great salesman and his group he works with they do what’s best for you and will get you in a vehicle t More

by Vanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Schillaci
June 20, 2018

Service department is worthless! Took my Santa Fe to Betten Hyundai service department for diagnosis of front end noise. Told them car had been repaired from accident a year previous. More

by Mr.never again
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Spencer
December 23, 2017

Fantastic all around. As previously stated, Chris did a wonderful job of helping me with everything I could possibly need for my new vehicle. He asked what my budget was an More

by andellenoell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
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