Betten Imports Volkswagen

Dropped off vehicle for diag. The amount to fix the vehicle was outrages I declined, paid for diag fee 2 weeks after I paid the diag fee Greg betten the owner towed my vehicle awa The amount to fix the vehicle was outrages I declined, paid for diag fee 2 weeks after I paid the diag fee Greg betten the owner towed my vehicle away More

This dealership is a SCAM. This has been public knowledge for years but unfortunately with limited dealerships in West Michigan, you don't have many options. If you care about This has been public knowledge for years but unfortunately with limited dealerships in West Michigan, you don't have many options. If you care about a high quality vehicle, honesty and respect this is NOT the place to go. After my family's experience and word from others, it is a matter of time before Mercedes Benz International closes this location. They are selling FAKE WARRANTIES. They show you a full colored brochure of a warranty which claims everything is covered. They proceed to hand you the paperwork to sign. Then when the time comes for a warranty repair, they state the brochure you were shown was not the one they sell. We still have the brochure and receipt from the DAY OF TRANSACTION! They play games with the customers, lie, and cheat people out of thousands of dollars. In addition, they lack all correspondence in addressing the matter. After speaking with other friends and neighbors in Cascade, they all had similar or worse experience with Betten Imports. More

Had a great experience working with Bernard Saayman at Betten. Listened to all my questions and made car buying process painless. Appreciated how patient he was with me in the process and when I took de Betten. Listened to all my questions and made car buying process painless. Appreciated how patient he was with me in the process and when I took delivery he was terrific making sure I understood all features on the car. I am certain if I have any issues I can call him and he will be quick to help. More