Bettenhausen Chrysler Dodge Jeep Ram - Service Center
Lockport, IL
316 Reviews of Bettenhausen Chrysler Dodge Jeep Ram - Service Center
It was a Great experience visiting this new facility. I called them at the Last minute to try to see if they had any availability to schedule an Oil Change appointment. So I spoke to a Professional gentl I called them at the Last minute to try to see if they had any availability to schedule an Oil Change appointment. So I spoke to a Professional gentleman by the name of Mr. Cam who made the appointment for Me the same day with in 2 minutes. Great job Cam!!! More
Easy to schedule, drop off and address service needs. They were communicative throughout, honest about what was needed and how long it would take to address (as well as fees associated). When I initially They were communicative throughout, honest about what was needed and how long it would take to address (as well as fees associated). When I initially picked up after service a new issue arose and when I immediately brought back the team at Bettenhausen was super accommodating and prompt to address, even providing me with an SUV loaner car - without my having to ask - while they figured things out. Additional issue was addressed promptly on Monday and my vehicle was returned without issue and cleaned. More
The parts was double price than the mopar online prices I spoke with them and I showed them the price to match the price since they going to install the same parts they denied my request and waste my time +$ spoke with them and I showed them the price to match the price since they going to install the same parts they denied my request and waste my time +$210 waste just to check the truck . More
Dropped the car off in the morning for a oil change and it went very smooth. A liked the video of the tech going over the car showing me parts of the car his is checking and going over. My service advisor it went very smooth. A liked the video of the tech going over the car showing me parts of the car his is checking and going over. My service advisor chad was great and got everything I need done. More
Very professional and great service. Gave me an honest time on how long the service would take and called me as soon as it was done. I will be back for any future services. Gave me an honest time on how long the service would take and called me as soon as it was done. I will be back for any future services. More
The staff was professional and nice. This was my second time there. I will return for future services. This was my second time there. I will return for future services. More