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Bettenhausen Chrysler Dodge Jeep Ram - Service Center

Lockport, IL

4.6
359 Reviews

359 Reviews of Bettenhausen Chrysler Dodge Jeep Ram - Service Center

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March 16, 2025

Great experience overall! My advisor was extremely helpful and friendly, they reminded me of some needed maintenance that is due on my vehicle which was appreciated. The new L More

by Nick Hayes
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall her name, but she was incredibly helpful and friendly.
March 14, 2025

I understand that my Dodge Journey is old and high miles, but to get back with clips missing and plugs disconnected and hoses not hooked back up, is just not how it should be! Now I am having to figure out a More

by mtobolaski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean - Service
March 14, 2025

During a HORRIBLE situation late on a Friday they were able to help me out and get me back on the road quickly I would recommend them to anybody Kyle in service was a life saver More

by BZ
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Kyle in service
March 11, 2025

Amy was good to work with and made sure to stay connected and informed during the visit. More

by jjhoffman16
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Amy
March 11, 2025

I I was treated with respect I appreciate the service I got. I would definitely recommend you. More

by woodsdavid1531
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bettenhausen
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2025

We worked w Manny. He went above and beyond with our care. Our last experience was horrible and this time it was amazing! More

by kazmier12136
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Manny Service
March 08, 2025

Both bettenhausen locations are without a doubt the nicest people and the best service department. I would and do recommend bettenhausen to anyone. More

by budman1055
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy, Dean and Kyle
March 08, 2025

I wish I was told that you will not do test drive if raining out. That was needed for the reason I brought my car in for. Waste of time. More

by ryan_georgeann
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dean
March 06, 2025

Super convenient! The mechanic was so informative & professional! Wish all my dealership experiences were similar! More

by jmpletcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
March 04, 2025

Dean was great to work with, always smiling, energetic and empathetic. Hands down the best dealership around. More

by MJH442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Siensa
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