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Bettenhausen Chrysler Dodge Jeep Ram - Service Center

Lockport, IL

4.6
362 Reviews

362 Reviews of Bettenhausen Chrysler Dodge Jeep Ram - Service Center

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February 27, 2025

I have no complaints about the Bettenhausen Lockport dealership, my service writer Dean went above and beyond, he took a sincere interest in my needs, he was very knowledgeable and professional. More

by Eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Mchugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Bettenhausen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean service writer, Lockport Dealership.
February 26, 2025

Excellent Service 15 word minimum stupid Remove from this section Won’t let you continue with out 15 words People like quick and to the point survey. More

by timminarik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
February 24, 2025

Great customer service and integrity. I will be back. Outstanding job. Appreciate the communication and professionalism. More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
February 24, 2025

Quick and easy service. New location is fantastic and the crew continues the professionalism expected from Bettenhausen. More

by hamenhale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
February 24, 2025

I did a walk in oil change and I got a complete inspection. It was fast and they kept me informed and even sent a video. A1 service. More

by jacksonalisha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CRYSTAL
February 24, 2025

The service is absolutely impeccable. Friendly and just a pleasure to deal with. I was taken care of immediately, no issues whatsoever. Very friendly staff. More

by t.tepper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t get names
February 24, 2025

Everything was taken care of in a professional manor. Great communication. Will certainly be back. More

by kpd630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
February 23, 2025

Today I used the express lane for a routine oil change. I was informed that a software update should be done as part of a factory recall. Everything was completed in reasonable time as I stayed at the deal More

by DAVEDRAKSLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
February 23, 2025

Work was completed timely. Service advisor kept me well informed throughout the process with any additional issues More

by campagna_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Jones
February 22, 2025

The Best! !!!! Outstanding Service!!! Great Work! Good communication. Joey was absolutely fantastic!!! Would definitely go back! More

by seanbarnes3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
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