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Bettenhausen Chrysler Dodge Jeep Ram - Service Center
Lockport, IL
315 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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315 Reviews of Bettenhausen Chrysler Dodge Jeep Ram - Service Center
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November 15, 2024
Service people were courteous, friendly, and informative. The time spent for my oil change, tire check, and fluids Inspection was a very acceptable amount of time. The time spent for my oil change, tire check, and fluids Inspection was a very acceptable amount of time. More
by colleen.sands1870
Verified CustomerEmployees Worked With
Amy in service.
November 13, 2024
I had a great experience at this dealership. Manny was very friendly and knowledgeable and helped get me in and out to service my vehicle. Great experience from beginning to end! I will definite Manny was very friendly and knowledgeable and helped get me in and out to service my vehicle. Great experience from beginning to end! I will definitely be a return customer! More
by rnicholls1234
Employees Worked With
Manny
November 12, 2024
Jeep had a few leaks, no more leaks after service. Took a little longer than anticipated due to waiting on warranty approval. Only suggestion I have is they had signs in the service area saying compli Took a little longer than anticipated due to waiting on warranty approval. Only suggestion I have is they had signs in the service area saying complimentary car wash. I was asked if I wanted it washed as I was ready to drive off. It would have been a nice surprise if it was washed while they were coming to pick me up since it got dirty sitting outside in the rain for 5 days. More
by roonmydogs
Employees Worked With
Service
November 10, 2024
63% of the charges were for labor. I’ve been to 3 other jeep dealers and there isn’t a ridiculous labor charge added. Almost $500 for an oil change and brake fluid is absurd. I won’t b I’ve been to 3 other jeep dealers and there isn’t a ridiculous labor charge added. Almost $500 for an oil change and brake fluid is absurd. I won’t be back. More
by rlkijek
Employees Worked With
I don’t know her name
November 10, 2024
Good overall experience. Pulled in with a radiator issue and they continued to let the vehicle run in the service bay. I had to inform them to shut it off before the thing bl Pulled in with a radiator issue and they continued to let the vehicle run in the service bay. I had to inform them to shut it off before the thing blew up. After they looked at it, they callled me back and updated me on the issues that needed to be addressed. It did take 3 days for them to be able to fix my Wrangler and get it back to me. But overall I will be going back. More
by laporte559
Employees Worked With
Service
November 08, 2024
All around great customer service. Dean went above and beyond to help us with our Wagoneer. Great follow up and explanation of what he could do for us and we left feeling confident and Dean went above and beyond to help us with our Wagoneer. Great follow up and explanation of what he could do for us and we left feeling confident and taken care of. We will definitely recommend this service center to anyone we know. More
by minadata
Employees Worked With
Dean in service center
