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Bettenhausen Chrysler Dodge Jeep Ram - Service Center

Lockport, IL

4.6
349 Reviews
Call Service Center (815) 524-0642

349 Reviews of Bettenhausen Chrysler Dodge Jeep Ram - Service Center

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December 07, 2024

The service department is so very fast, professional and friendly. This is my second visit to the service department and Kyle is absolutely amazing when it comes to customer service. Although I'm not found More

by lwilson_1126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Mandra Service Dept
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Dec 10, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a positive experience with our service department and that Kyle provided you with exceptional customer service. We appreciate you sharing your thoughts and your preference for cash payments. We look forward to seeing you again soon at Bettenhausen Chrysler Dodge Jeep RAM of Lockport! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 06, 2024

Kyle in service is great to deal with. He called with updates and had me car done quickly. Also, the porters in the service drive were very attentive. I would recommend Bettenhausen to any More

by jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Mandra
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Dec 09, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our service team, particularly with Kyle, and that you found our porters attentive. Your recommendation means a lot to us at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We look forward to seeing you next time! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 06, 2024

I was treated very well and the repairs were completed in a timely and efficient manner. More

by gregory.okon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We’re thrilled to hear that you were treated well and that your repairs were completed in a timely and efficient manner at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We appreciate you taking the time to share your experience, and we look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 05, 2024

Amy got me the best deal on Goodyear tires and had a better warranty for them than other places I had called. Crystal was spot-on with the time it took to install them. Danny amazed me with the offer t More

by radical-disciple
Recommend Dealer
Yes
Employees Worked With
Amy, Crystal, Danny
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Dec 06, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you received the best deal on Goodyear tires and that our team, including Amy, Crystal and Danny, made your experience enjoyable and hassle-free. At Bettenhausen Chrysler Dodge Jeep RAM of Lockport, we strive to provide exceptional customer service, and it's great to know we met your expectations. We look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 02, 2024

The sales staff was very courteous and helpful. A full explanation of service needed was given and quoted prior to the repair. All parts were in stock. More

by weyhout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
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Dec 04, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We’re thrilled to hear that our sales staff at Bettenhausen Chrysler Dodge Jeep RAM of Lockport provided you with courteous and helpful service. It's great that you received a full explanation of the services needed and that all parts were readily available. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 01, 2024

Fantastic service, and my service writer was excellent providing me with exceptional choices for new tires. More

by hawksrtk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
Report | Print
Dec 03, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you had a fantastic experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport and that our service writer was able to assist you with exceptional choices for new tires. We appreciate your feedback and hope to see you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 29, 2024

Thank you Dean for the help with our warranty company. Beautiful new dealership and great service folks. Will bring all our Chrysler and Jeep vehicles there for service needs. More

by jcnic95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Report | Print
Dec 02, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team at Bettenhausen Chrysler Dodge Jeep RAM of Lockport, and we appreciate your compliments on our new dealership. We're looking forward to continuing to serve you and your Chrysler and Jeep vehicles in the future. See you next time! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 29, 2024

Great and thorough service! I love this lockport location!! 5 stars!!! I will go back again More

by Kayleecirmech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know, my office girl brought my truck in!
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Dec 02, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful feedback! We're thrilled to hear that you loved your experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our team is dedicated to providing thorough service, and we look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 28, 2024

Got worked up for nothing, as service rep. was not informed all that was done. When I questioned was told I don't know? But all I was questioning was done. So all well in the end. Just not More

by AMCman1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Rep.
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Dec 02, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us. We appreciate your feedback regarding communication. It's important to us that our customers feel informed and supported throughout their service. If you have further questions or need assistance, please don't hesitate to reach out to us at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Sincerely, The Team at Bettenhausen CDJR of Lockport

November 27, 2024

Just got my 2016 ram 1500 back with a new transmission after 205,000 miles. More than pleased with the work and customer service. I pass 2 CDJR dealerships to go to bettenhausen now. Excellent customer se More

by Beaushepley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your positive feedback! We're thrilled to hear that you're pleased with the work done on your 2016 Ram 1500 and that our customer service met your expectations. Your choice to pass by other dealerships to come to Bettenhausen Chrysler Dodge Jeep RAM of Lockport truly means a lot to us. We look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

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