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Bettenhausen Chrysler Dodge Jeep Ram - Service Center

Lockport, IL

4.6
361 Reviews
Call Service Center (815) 524-0642

361 Reviews of Bettenhausen Chrysler Dodge Jeep Ram - Service Center

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November 18, 2024

Crystal was kind, pleasant and very efficient. It was a pleasure dealing with her on my service visit. More

by mikehonan01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Jones
Report | Print
Nov 20, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We greatly appreciate your kind words about Crystal and are thrilled to hear you had a pleasant experience during your service visit at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We strive to provide excellent service and look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 18, 2024

Didn’t help me, but they’ve been great to my dad. I won’t return. More

by ebenaitis
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
Report | Print
Nov 20, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience. We understand your perspective and appreciate your feedback. At Bettenhausen Chrysler Dodge Jeep RAM of Lockport, we strive for excellence and would like the opportunity to understand your experience better. Please feel free to contact us to discuss this further. Sincerely, The Team at Bettenhausen CDJR of Lockport

November 18, 2024

Very friendly and professional service staff, great communication and customer service. It is very clear that the Bettenhausen team puts a strong emphasis on their customer's happiness and comes throug More

by al123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey - Service
Report | Print
Nov 20, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with our friendly and professional service staff at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our team is dedicated to ensuring our customers' happiness, and it's great to know that this has shone through in your interactions. We look forward to welcoming you back next time! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 17, 2024

Express oil change! Free oil change for vets days! ❤️🇺🇸 good service & an added car wash! More

by tiffany.m.carrasquillo721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Nov 19, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear you enjoyed our express oil change service and appreciated the free oil change for Veterans Day. It's our pleasure to provide good service along with a complimentary car wash at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 17, 2024

Called before we came and they were very helpful and told us exactly what to do. Everyone was very nice when we arrived. Service was done quickly. More

by delaroad17
Recommend Dealer
Yes
Employees Worked With
Service department was helpful and courteous
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Nov 19, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you found the team at Bettenhausen Chrysler Dodge Jeep RAM of Lockport helpful and welcoming. It's great to know that your service experience was quick and positive. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 16, 2024

Brand new location so it is very clean. Friendly staff that had oil change and routine safety check completed in a reasonable time. Especially compared to other Jeep dealerships locations. More

by leith
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Jones
Report | Print
Nov 19, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience at our new location and that our friendly staff provided you with a timely oil change and safety check. We appreciate your support and look forward to welcoming you back to Bettenhausen Chrysler Dodge Jeep RAM of Lockport in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 15, 2024

Ms Jones who took care of me was amazing really amazing! Great personality well spoken great attitude super easy to work with. More

by Ncg5inc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Nov 18, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with Ms. Jones at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Her amazing personality and great attitude truly make a difference. We appreciate your kind words, and we hope to see you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 15, 2024

Service people were courteous, friendly, and informative. The time spent for my oil change, tire check, and fluids Inspection was a very acceptable amount of time. More

by colleen.sands1870
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy in service.
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Nov 18, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We’re thrilled to hear that our service team at Bettenhausen Chrysler Dodge Jeep RAM of Lockport provided you with courteous and informative service during your oil change, tire check, and fluids inspection. We appreciate your kind words and look forward to welcoming you back for your next visit! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 14, 2024

Everyone was very professional. No issues at all. I was in and out and they were very courteous More

by bryb82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrystal
Report | Print
Nov 15, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! We're thrilled to hear that your experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport was professional and efficient. Our team always strives to provide courteous service, and we appreciate you taking the time to share your positive experience. We look forward to assisting you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 13, 2024

I had a great experience at this dealership. Manny was very friendly and knowledgeable and helped get me in and out to service my vehicle. Great experience from beginning to end! I will definite More

by rnicholls1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
Report | Print
Nov 15, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. It's fantastic to know that Manny provided you with friendly and knowledgeable service. We look forward to welcoming you back for your next visit! Safe travels until then! Sincerely, The Team at Bettenhausen CDJR of Lockport

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