Bettenhausen Chrysler Dodge Jeep Ram - Service Center

I brought my car in for an oil change. There seems to be an issue with it and they are doing their best to fix it. They explained everything to my satisfaction. Michael was kind and did a There seems to be an issue with it and they are doing their best to fix it. They explained everything to my satisfaction. Michael was kind and did a great job explaining what the next steps would be. More

Thr second I walked in the service department was friendly and very helpful. Great staff no stress or pressure sales. friendly and very helpful. Great staff no stress or pressure sales. More

Kyle in service got my Jeep in and out quick! Will definitely recommend him and the service center to other people i know Will definitely recommend him and the service center to other people i know More

Professional, quick, reasonable. Greeted by M Boone who was especially pleasant and informative! Good experience Greeted by M Boone who was especially pleasant and informative! Good experience More

The customer service was very attentive. I felt that they had my best interest in mind I felt that they had my best interest in mind More

Great service and friendly dealership! ! . Michael is super helpful and keeps you updated on your visit. ! . Michael is super helpful and keeps you updated on your visit. More

Took 2 hours for an oil change after I specifically told them I was on schedule for a meeting. Every time I asked how much longer I was told they are almost finished. That went on and on. Then they left my them I was on schedule for a meeting. Every time I asked how much longer I was told they are almost finished. That went on and on. Then they left my truck dirty and all the service items still in the truck, didn’t reset my “oil change required “ on the vehicle so I had to return the next day. Poor communication and customer service in my opinion More

Came in for a check engine light for the 4th time. Still isnt fixed. Was offered a ride home and after 1 1/2hrs found my own. Was promised the car would be cleaned and it wasnt. Still isnt fixed. Was offered a ride home and after 1 1/2hrs found my own. Was promised the car would be cleaned and it wasnt. More

I was very well please how Joe Robson kept me abreast of the work being done and his ability to keep the cost down on my repair which is very important to customers today were in years past the prices of ca the work being done and his ability to keep the cost down on my repair which is very important to customers today were in years past the prices of cars and trucks and parts where not as high as they are today because of our economy. I’m sure most customers would agree and that means a lot to your average customers and consumers, thank you again for the great service More

They were very attentive to my needs and concerns . They were also extremely attentive to my needs and serviced my vehicle professionally They were also extremely attentive to my needs and serviced my vehicle professionally More