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Bettenhausen FIAT - Service Center

Orland Park, IL

4.7
48 Reviews
Call Service Center (708) 460-5337

48 Reviews of Bettenhausen FIAT - Service Center

Sort by
July 14, 2025

They were very knowledgeable and professional service done right in a timely manner thank you More

by david.potter63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Browne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candic
Report | Print
April 27, 2025

Very friendly and informative. Kept me up to date on the progress of my car! More

by raddaka2baRaddaka2ba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Chaput
Report | Print
April 02, 2025

Fast efficient and very nice to do business with. Professional costumer service very clean dealership More

by Ram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Chaput
Report | Print
February 01, 2025

I had a major breakdown at 36,000 miles where the radiator pump got oil throughout the car. They help me get a hold of Jeep and do a Goodwill to help me pay for this. I was out of warranty. More

by HARLEYRUSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Browne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew, Jessica Chaput
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January 03, 2025

Horrible service department, untrustworthy used car dealer. Outright lies and coverup of known issues . Stay away from these guys More

by Jlogerfo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy Browne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Jaber
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Jan 06, 2025 -

Bettenhausen FIAT responded

Thank you for sharing your feedback. We appreciate your concerns regarding our service department and your experience with Bettenhausen Certified Used Car Mega Store. We take such matters seriously and are committed to transparency and quality. We encourage you to reach out to us directly so we can discuss your experience in more detail and work towards a resolution. Your feedback is important to us, and we want to ensure all our customers have a positive experience. The Bettenhausen Certified Pre-Owned Megastore Team

September 15, 2024

Candice has always taken care of us, both our Jeeps are fixed correctly when she is the service advisor. My 16 Jeep Summit is now operating as designed. Thank you Candice. More

by m_worley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candice
Report | Print
Sep 17, 2024 -

Bettenhausen FIAT responded

Thank you for your wonderful feedback! We’re thrilled to hear that Candice has provided exceptional service and that your 16 Jeep Summit is running perfectly. At Bettenhausen Certified Used Car Mega Store, we strive to ensure all our customers have a great experience. We appreciate your trust in us and look forward to assisting you again in the future! The Bettenhausen Certified Pre-Owned Megastore Team

Sep 17, 2024 -

m_worley responded

Thank you

August 09, 2024

Everyone is courteous and efficient. The dealership is clean and well maintained. I’ve been working with them since I purchased my Jeep in 2015. More

by def890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Browne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Chaput
Report | Print
Aug 12, 2024 -

Bettenhausen FIAT responded

Thank you for your wonderful review! We truly appreciate your continued support since 2015 and are thrilled to hear that our courteous and efficient team, along with our clean dealership, has made your experience positive. We look forward to assisting you with your Jeep and any future needs at Bettenhausen Certified Used Car Mega Store. Come see us again soon! The Bettenhausen Certified Pre-Owned Megastore Team

March 25, 2024

The service department was first class. Truly knowledgeable about what my car needed and had a loaner available. A great experience. More

by Lougaal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Chaput
Report | Print
Mar 28, 2024 -

Bettenhausen FIAT responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. The Bettenhausen Certified Pre-Owned Megastore Team

November 27, 2023

Every employee knows what it takes to build a long term relationship with their customer! More

by Drewsdad24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Welsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Browne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erubiel Esparza, Shannon Magurany, Jessica Chaput, James Ralph, Eric Woodall
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Nov 29, 2023 -

Bettenhausen FIAT responded

Hello, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. The Bettenhausen Certified Pre-Owned Megastore Team

September 23, 2023

Always great service and helpful people working there. They always do good work and I haven't had a complaint yet. More

by josephL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Chaput
Report | Print
Sep 27, 2023 -

Bettenhausen FIAT responded

Your compliments and kind words mean so much to us and our team, Joseph! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. The Bettenhausen Certified Pre-Owned Megastore Team

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