Bev Smith Kia

Customer service was great from begining to end! While there, I had a chance to sit down and talk with Justin and Kerby on purchasing a new vehicle. I appreciate all the effort and attention they ga While there, I had a chance to sit down and talk with Justin and Kerby on purchasing a new vehicle. I appreciate all the effort and attention they gave me. I test drove the Telluride. We talked numbers and they went out of their way to get me the best deal possible even though I decided to not buy at this time. I can't say how much I appreciated this. I work in sales and understand how tough it can be! Bev Smith Kia will be my place to go when I am ready for a new vehicle. I would reccommend them to anyone. More

The dealership was clean, inviting and colorful. The staff were all very friendly and organized. The staff were all very friendly and organized. More

The service department, especially Cory, is an exceptional place. Cory is always going above and beyond to help the customers. Kudos to Cory exceptional place. Cory is always going above and beyond to help the customers. Kudos to Cory More

Cleveland was excellent throughout the whole purchasing process. Thanks! Highly recommend him. Will purchase again. process. Thanks! Highly recommend him. Will purchase again. More

James was great. Patient and helped every way he could even called after my purchase to make sure I liked. They made sure I knew all the gadgets before I left defi Patient and helped every way he could even called after my purchase to make sure I liked. They made sure I knew all the gadgets before I left definitely a great experience More

A bunch of snakes and liers, They will keep you there 6 hours while they did three sales at once. I am 82 years old and at the end of the day I was exhausted. I was told I had to get gap insurance or the b hours while they did three sales at once. I am 82 years old and at the end of the day I was exhausted. I was told I had to get gap insurance or the bank would not give me a loan it cost me $1,500. When I called the bank they told me I did not need gap insurance they lied to me. I only had one key fob and no carpet pads they told me to come back the next day and said the car was a certified used car 2024 as is. Called the sales manager and told me he could sell me a new fab at cost $385 went to another Kia dealer and got it for $300 were I should of bought my car. Have not found one person I have talked to that had anything good to say about Bev Smith Kia or Toyota. More

Waited 40 minutes outside for my 2 pm scheduled appointment and wasn’t even checked in yet. Terrible service department appointment and wasn’t even checked in yet. Terrible service department More

Very helpful and cared about what we wanted, Jaun answered all our questions to the dot. I'm really grateful for his time. answered all our questions to the dot. I'm really grateful for his time. More

I trusted this dealership to provide a fair deal, but unfortunately, my experience was disappointing. The deal I received was not what I expected, and I feel that it was not in my best interest. I had ho unfortunately, my experience was disappointing. The deal I received was not what I expected, and I feel that it was not in my best interest. I had hoped for better transparency and fairness in the process. Because of this, I will not be making any more deals with them, and I cannot recommend this dealership to others. I hope they improve their approach to customer satisfaction in the future More

They take care of customers like they are family! Very professional and caring! We drive 2 hours to get our car serviced Very professional and caring! We drive 2 hours to get our car serviced More