Bev Smith Kia

Very friendly, knowledgeable of all vehicles, were honest from the beginning. Made sure I was satisfied. from the beginning. Made sure I was satisfied. More

Awesome went beyond the call of service. Bev Smith KIA Alway go out of they way to satisfy the customer Bev Smith KIA Alway go out of they way to satisfy the customer More

Bogus service dept. So on 2/26/24 I brought my Soul in which after driving in the rain, the vehicle had water in the driver side of the vehicle. Front and back. They had So on 2/26/24 I brought my Soul in which after driving in the rain, the vehicle had water in the driver side of the vehicle. Front and back. They had the vehicle all day and when they finally called for me to pick it up, I was told no leak was found. I was also told the process for which this was determined. So prior to bringing the vehicle to this dealership I went to a local garage for a diagnosis, but the garage advised me that it was a dealership issue. They also explained that their was a known issue with water getting inside the vehicle and also explained how they would go about a diagnosis. Well he was correct. My handler explained that they ran the car threw there car wash to see if water got inside. It shockingly didn't. I'm calling xx here and this is why. I set them up! And this is how. Knowing what they would do, I purposely didn't wash my car for a week. It had a lot of road grime on the back hatch. So I wrote " wash me!" And guess what was still there when I picked it up. Most dealerships are shady, but this one thinks people are stupid. Be careful when dealing with Bev Smith. More

Fred and his entire team were friendly and efficient. Several times during my visit, other members of the Bev Smith staff stopped to ask me if I needed a beverage or snack. When it became clear the maint Several times during my visit, other members of the Bev Smith staff stopped to ask me if I needed a beverage or snack. When it became clear the maintenance couldn’t be finished in one day, Fred arranged a loaner via the rental office. The staff in the rental office were excellent, friendly, and accommodating. The vehicle was ready when promised, and I was treated as more than just a valued customer upon my return to pick it up. More

The dealership is very helpful and professional. You are not on your own once the purchase is made. The only reason that I didn't give it 5 stars is that the salespeople help you keep within your You are not on your own once the purchase is made. The only reason that I didn't give it 5 stars is that the salespeople help you keep within your budget, however, once you go into financing, all bets are off because to get the coverage you feel is necessary puts you way over budget. Also, financing people are very high pressure. Some necessary coverage should come with the vehicle, especially a brand new one. More

fast friendly and informative for me they have always taken good care of me and my car any mistakes that may have happened they were fast in taking care of it as well. taken good care of me and my car any mistakes that may have happened they were fast in taking care of it as well. More

Roach infestation on pre-owned inventory. They are selling these vehicles and bombing them in hopes to get rid of infestation. They are selling these vehicles and bombing them in hopes to get rid of infestation. More

Clean. Welcoming. Not a pressured atmosphere. Staff were friendly, welcoming. Salesmen Dave Ciullo and Todd Klitenic made the entire experience seamles Welcoming. Not a pressured atmosphere. Staff were friendly, welcoming. Salesmen Dave Ciullo and Todd Klitenic made the entire experience seamless. There were no hiccups at all. The last time I came to this dealership was four years ago and I did not purchase a vehicle. My husband and I were extremely impressed with our experience this time. But kudos go to Dave and Todd. They knew what we wanted and brought the car right up to us! I have been telling everyone how wonderful our experience was. And the follow up calls-exceptional. And Sabrina who walked us through all the “bells and whistles “ in the car was extremely helpful. Never had that before and we have bought quite a few cars is our lifetime! Thank you for making want to come back again! More

Kerby was my husband and I’d salesman and he was helpful and patient! We closed our deal late evening and Kerby and Javon stayed the whole time and took great care of us getting everything finalized! and patient! We closed our deal late evening and Kerby and Javon stayed the whole time and took great care of us getting everything finalized! More

Great experience all around from sales through finance. Would recommend to anyone. Thanks for everything. Would recommend to anyone. Thanks for everything. More