
Bev Smith Kia
Fort Pierce, FL
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This was my first service for my Kia Sportage My first service appt was set up all I had to do was show up. It took a short two hours to service and wash my vehicle. Service techs were very poli My first service appt was set up all I had to do was show up. It took a short two hours to service and wash my vehicle. Service techs were very polite and informative. More
Honest and caring service personnel. Jake and Mason where two of the nicest service people I have yet to encounter at the Fort Pierce location. I had two emergency visits in the same num Jake and Mason where two of the nicest service people I have yet to encounter at the Fort Pierce location. I had two emergency visits in the same number of days and both men were exceptionally courteous and caring both times. They looked after me as with considerate patience and took care of my problem as fast as possible. I will definitely use this site from now on. More
Horrible service On 9/23/19 at 0830 am , I went to drop off my vehicle for an oil change. I was denied service because I didn’t have an appointment. I wasn’t given ano On 9/23/19 at 0830 am , I went to drop off my vehicle for an oil change. I was denied service because I didn’t have an appointment. I wasn’t given another choice. The female service advisor Laura stated that she was advised by her bosses to turn customer away. I do not think that Bev Smith is advising his employees to turn away customers. If I brought a vehicle on the spot I’m sure they would service the vehicle. Go somewhere else. More
Great customer service Laura is absolutely a gem !! She was so so helpful and made us feel at home and gave us a piece of mind even just talking to her on the phone before Laura is absolutely a gem !! She was so so helpful and made us feel at home and gave us a piece of mind even just talking to her on the phone before our visit. I will definitely send everyone to them and thank you Laura for being such a great nice hard working person! More
Maintenance Routine maintenance appointment. My service advisor Laura was very efficient and professional.She was able to answer all my questions.She carefully e Routine maintenance appointment. My service advisor Laura was very efficient and professional.She was able to answer all my questions.She carefully explained to me the services provided that day More
Fast efficient service Oil change done in time promised. Comfortable place to wait with snacks. I will come back here for future service. My only criticism is that the chai Oil change done in time promised. Comfortable place to wait with snacks. I will come back here for future service. My only criticism is that the chairs look a little worn and the room had a funky odor. More
Prompt and efficient Husband took car in. He was pleased. I can't tell to whom he spoke or whom he dealt with, since i was not there. Husband took car in. He was pleased. I can't tell to whom he spoke or whom he dealt with, since i was not there. More
Great Service We have purchased 3 KIA's from Bev Smith over the past 8 years. We have had all the service done at the dealership. We have never had a problem with t We have purchased 3 KIA's from Bev Smith over the past 8 years. We have had all the service done at the dealership. We have never had a problem with there service. There staff has always be friendly and professional. We would highly recommend the dealership for the purchase and service of a KIA. More
Window malfunction and recalls Peter was amazing and very attentive. He kept me abreast soon as my car was ready and did not have me wait even 5 minutes when I returned in the after Peter was amazing and very attentive. He kept me abreast soon as my car was ready and did not have me wait even 5 minutes when I returned in the afternoon to pick up. He was thorough in checking all windows and was fortunate to catch the same issue with the other back window which had been working fine prior to my going there. More
Peter All service personell were very professional & timely. Service completed as expected. Recognized notified & corrected a tire issue. Advised me of futu All service personell were very professional & timely. Service completed as expected. Recognized notified & corrected a tire issue. Advised me of future service needed,and did not push me to get it done. BevSmith Kia is the best service department I have ever been to, Peter is the best ! More