Bev Smith Kia - Service Center

I found my experience with ALL aspects of my service appointment to be efficient and professional at every step of the way. Sandra Dudley went out of her way to accommodate me for the time and date appointment to be efficient and professional at every step of the way. Sandra Dudley went out of her way to accommodate me for the time and date I requested to service my Sportage. My Service Writer ... Daniel was equally helpful. He greeted me upon my arrival, kept me informed of the progress, had my service completed within the time frame stated, reviewed all work performed and made certain all my questions were satisfactorily answered and finally walked me to my car when finished that he had washed for me. Bev Smith Kia has earned my business. More

Great experience. Friendly staff and car given back cleaner than when it went in. Thank you Friendly staff and car given back cleaner than when it went in. Thank you More

Very professional and I was in and out less than 1hr. I will definitely come back. I will definitely come back. More

We called for a service on our electric Kia. The female on the phone could not understand we did not need an oil change. Showed up and they don’t have the appointment. Too busy so we will have The female on the phone could not understand we did not need an oil change. Showed up and they don’t have the appointment. Too busy so we will have to call back for another appointment. That won’t happen. More

Nice dealership clean and courtesy. Did not like the sales routine. Not the proper way to do a business deal. Did not like the sales routine. Not the proper way to do a business deal. More

The service is excellent and my service advisor Frank is the absolute best! My only issue with the service at this dealership is that it always takes far too long! My appointment was for 10:30 am. I didn't the absolute best! My only issue with the service at this dealership is that it always takes far too long! My appointment was for 10:30 am. I didn't get finished until almost 1:30 pm. It was only a regular service as well! Far, far too long. 3 hours? C'mon.... More

Frank is always very positive and professional. It is always a pleasure to do business with him. It is always a pleasure to do business with him. More

Service was faster than I expected. Frank kept me informed during the service. Fast and friendly. Frank kept me informed during the service. Fast and friendly. More

We are very happy with the service we have received from the service maintenance plan that we purchased when we purchased the car three years ago. Everyone is very professional and very friendly and if I di the service maintenance plan that we purchased when we purchased the car three years ago. Everyone is very professional and very friendly and if I didn’t love my car so much I would be buying another one from them. Waiting room is nice, but I prefer to bring a chair and sit under the tree in the fresh air and Frank comes to keep me informed on the progress and never does any work without my permission. And never seems to try to oversell some thing that doesn’t need done. I need a new windshield wipers and an alignment and so it was done after getting my permission More

Everyone was very friendly and helpful. The waiting room was clean and stocked with snacks. I was kept informed about my vehicle throughout the process. was clean and stocked with snacks. I was kept informed about my vehicle throughout the process. More