Bev Smith Kia - Service Center

all good great hospitality and personal did excellent job of explaining work that was necessary. I had some snacks while waiting for car to be taken care of. great hospitality and personal did excellent job of explaining work that was necessary. I had some snacks while waiting for car to be taken care of. More

Great Service builds LOYALTY I am on my third KIA SOUL with this dealership and fully expect to purchase my 4th car within the next two years. PARAMOUNT though is my excellent ser I am on my third KIA SOUL with this dealership and fully expect to purchase my 4th car within the next two years. PARAMOUNT though is my excellent service experience with this dealership. Of SPECIAL NOTE is my repeated interaction with BILL GENT in the service department. I had occasion to make use of the free tires and batteries for life program offered at this dealership due to punctures in my tires from road construction and also having him assist me during many of my scheduled maintenance appointments and find him knowledgeable, approachable, caring, thorough and is a BIG REASON WHY I intend to sustain my on going relationship with this dealership. He is an EXCELLENT representative of a true service professional. More

3 recalls Great customer service across the board.... Sally was my first person of contact and was amazing so was Aaron in the service department . As a Office Great customer service across the board.... Sally was my first person of contact and was amazing so was Aaron in the service department . As a Office Manager it’s very important to provide great customer service and I believe you have 2 employees who deserve recognition for excellent customer service. In my opinion both should mentor others... You definitely will have my service in the future for service and future purchases. Kind Regards, Katherine Johnson More

explained every detail eddie came into the waiting room and explained every repair needed in detail with report in hand. very pleasant and easy to work with . he also got eddie came into the waiting room and explained every repair needed in detail with report in hand. very pleasant and easy to work with . he also got us water to drink More

Great Service Very helpful and offered transport to home and back, very helpful, polite and knowledgeable..... The Service guy was very polite and he was awesome. T Very helpful and offered transport to home and back, very helpful, polite and knowledgeable..... The Service guy was very polite and he was awesome. Thank You!!!! More

My experience a BevSmith KIA This was a six month maintenance plan. The work was done in a very reasonable amount of time including a car wash at no charge. As far as customer ser This was a six month maintenance plan. The work was done in a very reasonable amount of time including a car wash at no charge. As far as customer service while waiting, EXCELLENT! The waiting area was clean and I was offered snakes and a sandwich and beverage. Better service than in any fast food. Cudos to Bill Gent who handled the paperwork that day. Explained everything that was done. More

timely, true customer satisfaction, excellent service good customer service, attentive, repairs made in timely manner, individual oriented service, politeness, cost effective, vacuumed my car, gave me good customer service, attentive, repairs made in timely manner, individual oriented service, politeness, cost effective, vacuumed my car, gave me a car to drive, pleasant and considerate More

Recall on Turbo oil change As always my experience was a very pleasant one. The entire staff is always so wonderful. The staff is always so egar to help in anyway they can. As always my experience was a very pleasant one. The entire staff is always so wonderful. The staff is always so egar to help in anyway they can. More

Super Service Scott Meyers as always was a First Class individual. This person is a great asset to your organization. He knows his vehicles, all of them. Scott Meyers as always was a First Class individual. This person is a great asset to your organization. He knows his vehicles, all of them. More

Good experience Usually when I take my car to this dealership I have a mediocre to barely average experience. Only reason I normally go to this dealership to have my Usually when I take my car to this dealership I have a mediocre to barely average experience. Only reason I normally go to this dealership to have my car serviced is because it is the closest dealership for many miles near my home. This time I was pleasantly surprised. This was the best experience that I have had coming to this dealership (I have been coming here for just about 10 years). Everyone I interacted with was friendly and my car was serviced quickly and efficiently. Now I don't have to dread coming here because of the previously bad customer service. I don't know what has changed but I recommend to keep up the good work. More