Beyer Subaru of Alexandria

Used Car Salesman Feel, New Car Price This was not the experience that anyone shelling out thousands of dollars for a car should have to endure. Honesty was non-existent during our experie This was not the experience that anyone shelling out thousands of dollars for a car should have to endure. Honesty was non-existent during our experience here. More

Don't do it!!!! Beware! Do NOT bring your car here. There are better subaru dealers in the area. Come here for mediocre service and pricey non-fixes for what's aili Beware! Do NOT bring your car here. There are better subaru dealers in the area. Come here for mediocre service and pricey non-fixes for what's ailing your vehicle. Then they'll have the nerve to harass you by phone, email and mail to ask you how your service was. I should have never given them a second chance after they didn't even bother to reply to my email that my first service experience was unsatisfactory. $200 down the drain and my vehicle still squeaks and rattles, even though I had to wait a day late and an additional hour and a half to come and get it, which put my right in the middle of rush hour. How convenient that no service advisors are around when it's time to pick up! I didn't even get a block before the vehicle began to squeak again so I turned around and asked for my loaner back. I was told that was impossible and there was nothing that could be done bc all the service advisors were done for the evening, even though it was only 5:20 and they claim to be open 7am to 7:30 pm. To add insult to injury, they parked another subaru over the line and so close to mine that I had door ding damage. Totally horrendous experience. From now on I'll be going to the top rated dealership at Tyson's corner. Reviews don't lie! More

Excellent purchase experience with Kam The purchase of my new Forester from Beyer was, in short, an excellent experience primarily due to my salesperson Kam. He was helpful and listened to The purchase of my new Forester from Beyer was, in short, an excellent experience primarily due to my salesperson Kam. He was helpful and listened to my needs, always responded to emails or phone messages within a very short timeframe, and was extremely personable and trustworthy. On the day I was to pick up the car, he focused his full attention on me, assuring my satisfaction with the condition of the car and guiding me through the paperwork unhurriedly. There were no loose ends or things I needed to remind him about that we had discussed... he was thoroughly prepared and organized. I felt that he and Beyer treated me as a valuable customer and not as a tool to increase their sales numbers. Two more positive and surprising things: the time Steve took to patiently explain the various features of the car and the fact that the car had been detailed and waxed prior to my visit at no charge and without my asking. Mine was an out-of-state purchase and I'd recommend Kam and Beyer Subaru without any hesitation for anyone who is considering this type of purchase. And, for people living locally, one face-to-face visit with Kam should easily demonstrate why I have rated him so highly More

Happy Outback purchaser I knew what I wanted -- a new silver Outback with the Eyesight system. They had one on the lot. Kamrul Ashfakh explained things to me. He was very I knew what I wanted -- a new silver Outback with the Eyesight system. They had one on the lot. Kamrul Ashfakh explained things to me. He was very open. The price seemed fair. I bought the car for cash. I left it on the lot and came back later by taxi to pick the car up. Kamrul explained how all the features worked. He was very patient. I have had the car for a few weeks now, and I am very satisfied with it. The Subaru Eyesight system is fabulous. I feel that I got a fair price and courteous service. More

Great experience! Kudos to Jeffrey Le Jeffrey Lee provided a great car buying experience at Beyer Subaru. Jeffrey was courteous, informative, and competent. He never pressured us, answer Jeffrey Lee provided a great car buying experience at Beyer Subaru. Jeffrey was courteous, informative, and competent. He never pressured us, answered our questions honestly, and expedited the process. I was impressed with Jeffrey's customer service, as well as the rest of the Beyer team. More

Jeffrey and everyone was great! We had an exceptional experience when we bought our Subaru Forrester last week. I had an equally great experience yesterday when I had the Zurich coa We had an exceptional experience when we bought our Subaru Forrester last week. I had an equally great experience yesterday when I had the Zurich coating put on it! I would definitely recommend Don Beyer to friends and family. More

Great service. I have consistently gotten good, reliable advice and great service from Beyer Subaru. It's not the cheapest route, but the maintenance quality is very I have consistently gotten good, reliable advice and great service from Beyer Subaru. It's not the cheapest route, but the maintenance quality is very good, service reps dependable and courteous, and very professional. I highly recommend this dealership for ongoing service needs. More

Sunner's Subaru It's always a pleasure visiting our Subaru dealer. The staff is pleasant and competent. Maintenance charges are reasonable, but not cheap. We love o It's always a pleasure visiting our Subaru dealer. The staff is pleasant and competent. Maintenance charges are reasonable, but not cheap. We love our Subaru, and plan to drive it for many years to come. More

Best car shopping experience I've ever had My husband and I came to Beyer Subaru after having a bad experience earlier in the day with a different Subaru dealership. We walked into Beyer Subaru My husband and I came to Beyer Subaru after having a bad experience earlier in the day with a different Subaru dealership. We walked into Beyer Subaru and were greeted by Kam. After telling Kam what our experience had been earlier in the day he promised to everything he could to help us. Not only did he promise, he delivered. He listened to what we wanted. He was able to get us into a Forester to test drive within minutes of our arrival. He treated us and took care of us in a way that you woukd imagine he would if you were a friend or a member of his family. We purchased our new Forester within an hour of being at Beyer. On top of all this, by going to Beyer we spent $2000 less than what their competition had offered us. We've already referred friends to Kam and to Beyer Subaru. More

service center Always excellent service and this time had pleasure of dealing with Christopher at check in and out. Very personable and has customer satisfaction as Always excellent service and this time had pleasure of dealing with Christopher at check in and out. Very personable and has customer satisfaction as priority. More