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Beyer Subaru of Alexandria

Alexandria, VA

4.8
156 Reviews
At Beyer Subaru, community care isn't just seasonal - it's an ongoing commitment that drives everything we do. Each month, our Subaru Service Department partners with Meals on Wheels and Senior Services of Alexandria to support seniors right here in our community. Whether it's delivering meals, collecting blankets, or raising awareness, our team works to ensure that local seniors are nourished, cared for, and never forgotten. This monthly effort is part of the Subaru Love Promise, where we extend Subaru's values beyond the showroom and into the lives of those who need it most.
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7416 Richmond Hwy

Alexandria, VA

22306

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Showing 156 reviews

November 17, 2025

Briughy in my Forester be ause the rear left door was triggering an open door alert. They determined that it was a body problem and referred me to Potomac Motors, who did excellent work. Very happy wit More

by Sean
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maurice
Nov 25, 2025 -

Beyer Subaru of Alexandria responded

Sean, thank you for sharing your experience with us. We’re glad our team was able to quickly pinpoint the source of the door alert and connect you with Potomac Motors for the repair. It’s great to hear everything went smoothly on both ends. We appreciate you taking the time to share your feedback and are happy to know your Forester is back in good shape. -Josh Cochran, General Manager

November 16, 2025

My car was ready an hour before service writer promised. Polite and proficient staff. Will return for next service More

by Quilterk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shay
Nov 25, 2025 -

Beyer Subaru of Alexandria responded

Thank you for sharing your experience with us. We’re so glad to hear your vehicle was ready earlier than expected and that our team made the process smooth and pleasant. We appreciate your kind words and look forward to helping with your next service. -Josh Cochran, General Manager

November 16, 2025

Very helpful, I woukd reccomend to people in the area, friends and family members too. More

by ac1026ad
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Stephanie
Nov 25, 2025 -

Beyer Subaru of Alexandria responded

Thank you so much for sharing this kind feedback. We’re glad to hear that your experience was helpful and that you’d feel confident recommending us to friends and family. We truly appreciate your trust and support, and we’re grateful you took the time to share it. -Josh Cochran, General Manager

November 16, 2025

Thanks very much for your help. Sandy she was very nice and helpful. Thanks again. More

by lmiranda234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy
Nov 25, 2025 -

Beyer Subaru of Alexandria responded

Thank you for sharing your experience and for the kind words about Sandi and our team. We’re glad to hear scheduling and communication continue to be smooth and helpful for you. Regarding the 3% credit card fee, we understand the frustration and want to clarify that this is a pass-through processing charge set by the merchant provider, not something we control or profit from. Regardless of payment method, we remain committed to providing transparent service and a positive experience every time you visit. -Josh Cochran, General Manager

November 15, 2025

I've always been pleased with Beyer Subaru and especially my contact Sandi Au. It is easy to make an appointment. The service reps explain everything and will investigate and fix if there is a problem. I a More

by patyv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandi Au
Nov 25, 2025 -

Beyer Subaru of Alexandria responded

Thank you for taking the time to share your feedback and for the kind words about Sandi and our service team. We truly appreciate your continued trust in us. We understand your concerns about the 3% card processing fee, and it’s important to note that this is a standard third-party charge set by the payment processors, not something we control or profit from. We always want to be transparent about it so customers can choose the payment option that works best for them. Thank you again for your time and for being part of the Beyer Subaru family. Wishing you a safe and happy holiday season. -The Management Team

November 15, 2025

We recently visited this dealership and we felt well treated. We found the car we liked and the seller Mr. Albi was very professional. Also Mr. Edison was very nice and helpful. Thank you Beyer Subaru More

by Rpg2002e
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albi, Edison
Nov 25, 2025 -

Beyer Subaru of Alexandria responded

Thank you for sharing your experience with us. We’re glad to hear you found the right vehicle and that Albi and Edison made the process professional and enjoyable. We truly appreciate your kind words and are happy to hear you felt well taken care of. Enjoy your new Subaru, and thank you for choosing Beyer Subaru! -Josh Cochran, General Manager

November 15, 2025

As usual, The Beyer Subaru service department did wonderful job, They were courteous, on time, and the car was great when they were done. More

by clint.oster
Recommend Dealer
Yes
Employees Worked With
Dave Donchantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2025 -

Beyer Subaru of Alexandria responded

Thank you for sharing your experience with us, Clint. It’s great to hear that your visit went smoothly and that our team delivered the courteous, timely service you’ve come to expect. We truly appreciate your continued trust in our service department and are grateful to have you as part of the Beyer Subaru family. -Josh Cochran, General Manager

November 15, 2025

I m very pleased with Beyer Subaru. Bought my first Subaru two years ago. I was very happy with the purchase experience. I have been using their service department for maintenance and h More

by milton.hahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shay
Nov 25, 2025 -

Beyer Subaru of Alexandria responded

Thank you for sharing your experience with us. It’s wonderful to hear that servicing your Subaru Ascent was smooth and that our team was able to provide clear communication and finish the work ahead of schedule for you. We truly appreciate your feedback and are glad your visit went so well. -Josh Cochran, General Manager

November 15, 2025

Very good experience getting my Subaru Ascent serviced. Communication was clear, prompt, and professional. Everything was clearly explained to me, including the service and cost. They were also able to More

by Ascentguy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefany
Nov 25, 2025 -

Beyer Subaru of Alexandria responded

Thank you for sharing your experience with us. We’re glad to hear your Subaru Ascent service went smoothly and that our team was able to provide clear communication and accommodate your request for an earlier completion. We appreciate your trust and look forward to helping keep your Ascent running its best. -Josh Cochran, General Manager

November 15, 2025

My most recent visit was just for the usual 6 month/6000 mile service, but all my interactions with the service department, both for my current and before that my previous Subaru have been great. More

by ssmitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandi Au
Nov 25, 2025 -

Beyer Subaru of Alexandria responded

Thank you for sharing your experience with us. We’re glad to hear your 6-month/6,000-mile service went smoothly and that your interactions with our team—both now and with your previous Subaru—have consistently been positive. We truly appreciate your continued trust in us. -Josh Cochran, General Manager

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