Beyer Subaru of Alexandria

Beyer Subaru is a great dealership when you’re looking to buy a vehicle, and now I can say that it provides outstanding service as well. They exceed expectations for dealerships by ensuring the work is not c buy a vehicle, and now I can say that it provides outstanding service as well. They exceed expectations for dealerships by ensuring the work is not completed until you’re satisfied My service advisor and the shop foreman are fantastic, and I would happily return for any service I may need in the future. More

This service department is outstanding. Easy to make the appointment. Competent and thorough care of my car. Clearly the service technician knew what was needed and recommended alignment Easy to make the appointment. Competent and thorough care of my car. Clearly the service technician knew what was needed and recommended alignment with the tire rotation. Excellent communication during the process. At the end, checkout easy. This is my second Subaru and I only go to.Beyer. More

Beyer Service team always ensures all issues are resolved. They don't stop with just basic review. resolved. They don't stop with just basic review. More

I really like the staff at this dealership, but I think it’s really gross that they are now putting the credit card fees on the consumer. It’s mean spirited and predatory and just plain greedy. I own my ow it’s really gross that they are now putting the credit card fees on the consumer. It’s mean spirited and predatory and just plain greedy. I own my own business and credit card fees are a literal cost of doing business. And instead of working with Americans to fight the banks and their exorbitant and unnecessary fees, they are joining the chorus of capitalist oligarchs and choosing greed over humanity. This is especially disgusting since Don Beyer is a democratic elected official. His hypocrisy is showing and it’s not a good look. More

Very competent service department. They always proactively spot all issues and address them efficiently and at a fair price. They always proactively spot all issues and address them efficiently and at a fair price. More

These folks take good car of you and your car. This is my third Subaru purchase. A dealership can sell you a car, but it is the quality of the service department that makes you a dealership's RE This is my third Subaru purchase. A dealership can sell you a car, but it is the quality of the service department that makes you a dealership's REPEAT customer. I am a happy Beyer Subaru REPEAT customer. More

Brought in my brand new 2025 Crosstrek for the first ever oil change and tire rotation service. When I picked it up, there was oil spilled on the oil fill cap around the oil filter “tray” and on the engine. oil change and tire rotation service. When I picked it up, there was oil spilled on the oil fill cap around the oil filter “tray” and on the engine. I only noticed after a few days when I had the air in the fresh air mode and could smell burning oil. Therefore I made the service representative aware and brought the car back and it was not only when I showed the pictures that I was told to leave the car to have the Engine bay detailed. When I want to pick it up Crosstrek it didn’t smell like oil burning anymore, it smelled like chemicals from the plastic protection that they sprayed all over the engine. If they would’ve done it right, I would’ve not been concerned, but because they left the engine wet when they sprayed it now I got spots all over the plastic parts. A good quality control from the beginning would had noticed the obvious oil spilled and I would’ve not had this issue. All I got was an apology, no offer or discount on a future service or anything else for the waste of time of me having to return to the dealer and not have my car. I’ll be looking for a reputable mechanic or at the least another Subaru dealer in the area. More

Friendly and thorough staff. Comprehensive test drive. Knowledgeable about Subaru products and service. No pressure. Comprehensive test drive. Knowledgeable about Subaru products and service. No pressure. More

Courteous, professional. Did try to upsell us. Would definitely recommend. Have lots of confidence in them Did try to upsell us. Would definitely recommend. Have lots of confidence in them More