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Beyer Subaru of Alexandria

Alexandria, VA

4.8
156 Reviews
At Beyer Subaru, community care isn't just seasonal - it's an ongoing commitment that drives everything we do. Each month, our Subaru Service Department partners with Meals on Wheels and Senior Services of Alexandria to support seniors right here in our community. Whether it's delivering meals, collecting blankets, or raising awareness, our team works to ensure that local seniors are nourished, cared for, and never forgotten. This monthly effort is part of the Subaru Love Promise, where we extend Subaru's values beyond the showroom and into the lives of those who need it most.
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7416 Richmond Hwy

Alexandria, VA

22306

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Showing 156 reviews

November 04, 2025

Prompt, direct service, they also provided a loaner which was nice. The staff was super helpful. More

by forced.immune_9t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maurice
Nov 10, 2025 -

Beyer Subaru of Alexandria responded

Thank you for sharing your experience! We’re glad to hear that our team provided prompt, straightforward service and that the loaner vehicle made your visit more convenient. It’s wonderful to know our staff was helpful throughout the process — we truly appreciate your feedback and look forward to serving you again at Beyer Subaru! -Josh Cochran, General Manager

November 04, 2025

The team was excellent. Franco in particular was extremely helpful, knowledgeable and friendly. We had a great experience and would highly recommend Franco and this dealersh More

by Enagle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franco Deoliveira
Nov 10, 2025 -

Beyer Subaru of Alexandria responded

Thank you so much for your kind review! We’re thrilled to hear that Franco and our team made your experience such a positive one. His knowledge, professionalism, and friendly approach truly reflect the standard we aim for at Beyer Subaru. We greatly appreciate your recommendation and look forward to welcoming you back for future visits! -Josh Cochran, General Manager

November 04, 2025

Great experience with car service. Staff was friendly and informative. Car was serviced quickly and efficiently More

by am
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefany
Nov 10, 2025 -

Beyer Subaru of Alexandria responded

Thank you, AM! We’re delighted to hear that your service experience was smooth and efficient. It’s great to know our friendly and knowledgeable team made your visit such a positive one. We truly appreciate your feedback and look forward to welcoming you back to Beyer Subaru for your next service! -Josh Cochran, General Manager

November 04, 2025

The service at this dealership is always excellent. It’s good to see the same smiling faces every time I go there. The job done on my cross trek was timely. Thank you all for the great services. More

by Sarah.Abugre.murphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shay
Nov 10, 2025 -

Beyer Subaru of Alexandria responded

Thank you, Sarah! We’re so glad to hear that you continue to enjoy excellent service and familiar, friendly faces each time you visit. It’s wonderful to know that your Crosstrek’s service was completed quickly and to your satisfaction. We truly appreciate your loyalty and kind words — the Beyer Subaru team looks forward to seeing you again soon! -Josh Cochran, General Manager

November 03, 2025

The service and managers are excellent! I find I can get stressed out with car problems, but not at Beyer Subaru. A neighbor said it’s the only place he trusted his car, so I tried it and More

by KG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shay
Nov 10, 2025 -

Beyer Subaru of Alexandria responded

Thank you, KG, for such a thoughtful review! We’re so glad to hear that Shay and our team helped make your service experience stress-free and reassuring. It’s wonderful that you found the same level of trust and confidence your neighbor recommended — that’s exactly what we strive for with every visit. We truly appreciate your kind words and look forward to continuing to take great care of you and your Subaru! -Josh Cochran, General Manager

November 03, 2025

Regular service Appt was excellent. Same day mail delivered 10% off coupon from Subaru. Timing 😂.was disappointing. More

by kat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept excellent customer service
Nov 10, 2025 -

Beyer Subaru of Alexandria responded

Thank you, Kat! We’re delighted to hear your service appointment went so well and that everything was handled smoothly. It’s always a pleasure to see you, and we truly appreciate your continued trust in the Beyer Subaru team. We look forward to keeping your Subaru running at its best for many miles ahead! -Josh Cochran, General Manager

November 02, 2025

There was a minor problem with my vehicle after recent service. The matter was resolved with no questions asked after I brought it to the attention of the service representative. A courtesy car was prov More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shay
Nov 10, 2025 -

Beyer Subaru of Alexandria responded

Thank you for sharing your experience! We’re glad to hear that our team was able to address your concern quickly and make things right without hesitation. Providing a seamless, hassle-free resolution and a courtesy vehicle when needed is part of our commitment to excellent service. We truly appreciate your feedback and are happy to know you were pleased with the outcome — the Beyer Subaru team looks forward to serving you again! -Josh Cochran, General Manager

November 01, 2025

Everything is great! The car is running without a hitch. Love the new tires. And it was all well coordinated when I came in for simple oil change. The Beyer Team came More

by BB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shay
Nov 10, 2025 -

Beyer Subaru of Alexandria responded

Thank you, BB! We’re thrilled to hear that everything went smoothly during your visit and that your car — complete with new tires — is running perfectly. It’s great to know our team helped make the process efficient and seamless, especially with winter right around the corner. We truly appreciate your trust in the Beyer Subaru team and are so glad we could give you peace of mind on the road! -Josh Cochran, General Manager

November 01, 2025

I brought my Ascent in for a very overdue service at 120,000 miles. I also had an inoperative tire pressure gauge and the new struts I’d had installed by another Subaru dealership made it drive like a b More

by Ascentor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shay
Nov 10, 2025 -

Beyer Subaru of Alexandria responded

Thank you, Ascentor, for sharing such a fantastic review! We’re so glad our team was able to get your Ascent back to driving like new and help resolve the strut issue with the other dealership. It’s wonderful to know the service process — from providing a courtesy vehicle to coordinating the repair — made things smooth and stress-free for you. We truly appreciate your trust and loyalty, and we’re honored to be your go-to team at Beyer Subaru! -Josh Cochran, General Manager

October 31, 2025

This dealership provided outstanding customer service, a loaner vehicle, and a service manager. That was really knowledgeable about my vehicle. More

by smith594roy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandie
Nov 10, 2025 -

Beyer Subaru of Alexandria responded

Thank you for your kind review! We’re delighted to hear that our team provided the knowledgeable, attentive service you were looking for and that the loaner vehicle helped make your visit convenient. Delivering outstanding customer care is always our goal, and it’s great to know we met your expectations. We truly appreciate your feedback and look forward to serving you again at Beyer Subaru! -Josh Cochran, General Manager

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