Bidleman Chevrolet GMC

Alexa and Michael along with the entire Bidleman team made this one of the simplest and enjoyable experiences I have ever had when it comes to car buying! I highly recommend giving them a chance to earn made this one of the simplest and enjoyable experiences I have ever had when it comes to car buying! I highly recommend giving them a chance to earn your business. They were helpful, pleasant and courteous! More

I had the best experience with Alexa Weinert at this dealership. I work a ton of hours and she was able to work with me on every single issue I had and worked around my schedule. Such a fantastic proces dealership. I work a ton of hours and she was able to work with me on every single issue I had and worked around my schedule. Such a fantastic process and I was in and out of there so quickly, they had everything done before I had even arrived. Super honest people and very trustworthy, being in sales myself I appreciate these type of people/dealerships. I will be recommending anyone looking for a new vehicle to at least talk to Alexa-- such a sweet lady, whom listened to everything I said and followed up when she said she would. No complaints at all whatsoever will be going back if I ever decide to trade this beauty in. More

Best Car Buying I Personally Have Ever Experienced. This was the best experience I have ever had purchasing a vehicle...I worked with Kyler Hapeman to buy this vehicle and he was awesome to work with v This was the best experience I have ever had purchasing a vehicle...I worked with Kyler Hapeman to buy this vehicle and he was awesome to work with very attentive to detail and clearly explained everything about the process... He told me exactly what he would do and then did just that!...This included taking my existing vehicle as a trade in, and then he had Jason handle the financing, and he was amazing as well ... He was able to get me a better rate then my own bank, and was even able to include a 100,000 mile bumper to bumper warranty on top of everything... They delivered the vehicle to my driveway freshly washed, and exactly as it was represented on their website... Then took my vehicle as a trade from my driveway...All this, and I never left my couch... It was amazing!... I spoke initially with Kyler on a Monday and three days later the vehicle was in my driveway sparkling like a diamond...What a wonderful experience ... I will use Kyler again in the future and "Highly Recommend" him and his team to anyone and everyone... Did I mention his dealership "Bidleman Chevrolet Buick GMC" is NY State and I am in Michigan... I Love my New Vehicle and I am very Thankful and Appreciative for Kyler Hapeman and his dealership...Dale T. More

We purchased a truck at the end of April 2020. Thing went fairly smoothly. Until the day the truck was supposed to be delivered. It didn’t show after making arrangements to be home. We spoke to the dealershi fairly smoothly. Until the day the truck was supposed to be delivered. It didn’t show after making arrangements to be home. We spoke to the dealership and it came the next day. The irritation was that they knew it hadn’t even been picked up by the time we should have received delivery. We should have been contacted. We live in CT. It’s a pandemic and my husband and I are both in healthcare. At the time there was a travel ban for my job. I work as a nurse in a pcu turned Covid unit. Now we have had this truck for two month and were just able to get it registered, that was a pandemic related issue. The dealer sent the paperwork to CT dmv via US mail. I was told the registration was rolled into the financing. I even received a check back for $67 the memo said it was for over payment for registration. So it was a surprise when it cost an additional $350 for registration. Now that we can actually drive it the we have discovered that the truck needs brakes. We contacted the dealer and they said just drive it that will wear off. But it actually needs brakes. I think it’s actually illegal to sell a vehicle with bad brakes. Biddleman made it clear they weren’t helping with the brake situation. We brought the vehicle to a local dealership the rotors are corroded and pitted beyond repair. In addition the bolts on the manifold need to be replaced because some are missing there is an exhaust leak. The ac began pumping only hot air. The ac compressor needs to be replaced. The high this week (7/21/20) is 105. We spent upwards of 32k and now have to dump more money into this vehicle. They took full advantage of the long distance purchase. It’s absolute negligence if someone drove/checked that vehicle and said there was nothing wrong with those brakes. It comes down to the safety of my husband and daughters and that was put in Jeopardy. More

We have been customers of Kyler’s for several years. Very knowledgeable and very helpful to us “older folks”! We don’t know Cams last name but he too was very helpful. knowledgeable and very helpful to us “older folks”! We don’t know Cams last name but he too was very helpful. More

stress free and easy What a seamless process !! When I had an expensive repair estimate on my existing 7 year old car - decided to instead shop online for a newer car - fo What a seamless process !! When I had an expensive repair estimate on my existing 7 year old car - decided to instead shop online for a newer car - found one online emailed my interest .Jason called me right back answered ALL my questions re cost and trade in & sent me a purchase agreement- to review- reasonable price and great trade in amount -I discussed w family called him back that night that it was a go -spoke with finance mgr Dave next morning and had the car delivered to my home by Eric that day- All 3 guys were amazing and I love my new Traverse !!- All this during the work from home Coronavirus 2020 so I was worried it would take a few days - and it took only 24 hours- Highly recommend ! More

Jason is sales was great and quick! Service Dept. gave Jason is sales was great and quick! Service Dept. gave me the run around not wanting to actually put the parts in while under “lemon law” . Final Jason is sales was great and quick! Service Dept. gave me the run around not wanting to actually put the parts in while under “lemon law” . Finally the 3rd time of having to bring the car in and numerous telephone encounters they put the parts in. Not so thrilled that I spoke to someone the same day to confirm a courtesy car and then when I called bc I was running 10 mins behind I was told everyone had already left in the service dept . (Keep in mind I live over an hr away from dealership). Then I arrive the employee was there but definitely short, and possibly irritated/ frustrated. I was told their department closes at 4 pm and I arrived at 3:15. Not very happy with how many times I had to go there when it should have been fixed either the first or definitely the second time!!! Hopefully the 3rd time is the charm and my newly purchased car does not continue to have these issues More

Brittany the sales manager, and my salesman Kyler were awesome! They were attentive, honest, and reinvigorate my belief that customer service is still alive. This was the best buying experience I’ve had awesome! They were attentive, honest, and reinvigorate my belief that customer service is still alive. This was the best buying experience I’ve had in a long time. I HIGHLY recommend this dealership. More