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Big City Cars / The Auto Brokers

Fort Wayne, IN

4.4
328 Reviews
At Big City Cars, our #1 priority is providing YOU with the absolute best customer service. That means greeting you with a warm smile when you first step onto our lot and helping you through your car buying experience at our store. Our knowledgeable sales staff is here to answer all of your questions & to help you find the right car at the right price. We have over 300 quality preowned vehicles to choose from including Ford, Chevy, Dodge, GMC, Chrysler, Jeep, RAM, Kia, Subaru, Nissan, Toyota, Honda, Hyundai, Mitsubishi, Mazda, & MORE! And with over 30 banks & lenders, we can get you approved and driving today no matter your credit situation! In fact, we help just as many customers with good credit as those with credit issues every month drive home happy in a quality preowned vehicle from Big City Cars. Come experience what car buying should be like! At Big City Cars you will find a no hassle, no gimmick, and no high pressure sales tactic approach. Our philosophy is simple, "treat all of our customers like family." To schedule your VIP appointment, give us a call at (260) 212-1111. Visit our website, www.bigcitycars.com, to see our entire inventory. Or stop by our store located at 4910 Lima Road, just down from Costco.
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4910 Lima Rd

Fort Wayne, IN

46808

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Showing 328 reviews

June 21, 2018

Great Experience!! My husband and I had a great experience working with JaMarcus Smith. It was a very non pressure experience and he made sure to find the perfect vehicl More

by Wearecarpeople
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damien Stafford, JaMarcus Smith
Jun 26, 2018 -

Big City Cars / The Auto Brokers responded

Thank you for taking a few moments to share about your experience working with JaMarcus here at Big City Cars. I am glad that he was able to make it a pleasurable experience for you and get you what you were looking for. Enjoy your car and don't forget about our $100 Referral Program.

June 18, 2018

Service We had an awesome experince we are very happy with all the help we recieved thanks josh for helping us get our car would deffenitely send someone ther More

by Eicher123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, Joe Dechert
Jun 18, 2018 -

Big City Cars / The Auto Brokers responded

Thank you for sharing your experience about buying a car from Big City. I am glad that Josh and the team were able to get you into a great vehicle and made it a pleasant experience for you. Enjoy your car and don't forget about our $100 Referral Program.

June 15, 2018

Great service Walked in expecting to be denied like so many times before. But the team worked great to get me in a great car I love with affordable payments. I woul More

by Hhouser77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Royce, Damien Stafford
Jun 18, 2018 -

Big City Cars / The Auto Brokers responded

Our team is dedicated to get our customers approved and driving home happy, and it is a pleasure to hear that we made that happen for you. Thank you for sharing your experience with us. Enjoy your car, and don't forget about our $100 Referral Program.

June 14, 2018

Great Service Thank you for all your help PK! You did an exceptional job! Really wish car dealerships had more people like you! It’s amazing what a difference it ma More

by Bgodoy40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PK
Jun 18, 2018 -

Big City Cars / The Auto Brokers responded

Thank you for taking a few minutes to let us know how our team is doing. I am glad that PK was able to make your car buying experience such a pleasant one. I would also be curious what we could have done to improve your experience and get that 5th star. In the meantime, enjoy your new ride and don't forget about our $100 Referral Program.

June 14, 2018

Amazing owners and staff!!! Trustworthy and great prices. They always go out of their way to make you feel welcomed!!!! They always have a great inventory and make it so easy to More

by Armstrong02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Duncan
Jun 18, 2018 -

Big City Cars / The Auto Brokers responded

Thank you for taking the time to share about your experience. It is always great to hear that our staff is taking care of the customers in a manner that reflects so well on the company as a whole. Enjoy your car and don't forget about our $100 Referral Program.

June 12, 2018

Excellence I had a great time and experience at Big City Cars here in Fort Wayne. The sales and financing teams work hard and explained everything very well. Tha More

by Matt_caley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrence Randall, Damien Stafford, Cameron Caley
Jun 13, 2018 -

Big City Cars / The Auto Brokers responded

Matt, thanks for coming in and working with our team. I know you had a rough experience at another dealership, so thank you for giving us the opportunity to show you how stress-free car buying can be. Enjoy your car and don't forget about our $100 Referral Program.

June 11, 2018

Amazing place to buy a car This place is the most stress free dealership I ever been to and they don’t just get you approved with the first place they can they look for the best More

by Wade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete McMahan, Damien Stafford
Jun 13, 2018 -

Big City Cars / The Auto Brokers responded

Wade, I'm glad we were able to make it such a pleasant car buying experience for you. It's our goal to give complete customer satisfaction 10)% of the time, so it's good to hear when we've succeeded. Enjoy your car and don't forget about our $100 Referral Program.

June 08, 2018

Amazing customer service Big shout out to KJ for being so friendly and helpful in finding the right vehicle! Everyone at Big City Cars was super nice and willing to make a dea More

by Amwilliams89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Keats
Jun 11, 2018 -

Big City Cars / The Auto Brokers responded

Thank you for taking a few moments to leave us a review. I am glad to hear that KJ took such good care of you in getting you into a great vehicle. Enjoy it and don't forget about our $100 Referral Program.

June 02, 2018

Dylan is the GREATEST!!!!!!! Dylan made this experience very easy and understandable. I would recommend any one to stop by and see Dylan at Big City Cars!!!! Thanks Dylan see you More

by marc mcclain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Hattaway
Jun 04, 2018 -

Big City Cars / The Auto Brokers responded

I am glad to hear that Dylan has taken such good care of you. Thank you for taking the time to leave a review. Enjoy your new car, and don't forget about our $100 Referral Program.

June 02, 2018

Great place to buy a car We weren't sure what to expect when we showed up. But we were treated wonderful. They have a great selection of cars. We test drove several vehicles b More

by Ingrams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Lewis , Joe Dechert
Jun 04, 2018 -

Big City Cars / The Auto Brokers responded

I'm glad our team was able to get you into a vehicle you enjoy. It's always part of our effort to make car buying as pleasant as possible. Enjoy the Journey and don't forget about our $100 Referral Program.

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