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Big City Cars / The Auto Brokers

Fort Wayne, IN

4.4
328 Reviews
At Big City Cars, our #1 priority is providing YOU with the absolute best customer service. That means greeting you with a warm smile when you first step onto our lot and helping you through your car buying experience at our store. Our knowledgeable sales staff is here to answer all of your questions & to help you find the right car at the right price. We have over 300 quality preowned vehicles to choose from including Ford, Chevy, Dodge, GMC, Chrysler, Jeep, RAM, Kia, Subaru, Nissan, Toyota, Honda, Hyundai, Mitsubishi, Mazda, & MORE! And with over 30 banks & lenders, we can get you approved and driving today no matter your credit situation! In fact, we help just as many customers with good credit as those with credit issues every month drive home happy in a quality preowned vehicle from Big City Cars. Come experience what car buying should be like! At Big City Cars you will find a no hassle, no gimmick, and no high pressure sales tactic approach. Our philosophy is simple, "treat all of our customers like family." To schedule your VIP appointment, give us a call at (260) 212-1111. Visit our website, www.bigcitycars.com, to see our entire inventory. Or stop by our store located at 4910 Lima Road, just down from Costco.
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4910 Lima Rd

Fort Wayne, IN

46808

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Showing 328 reviews

January 30, 2018

Great customer service Everybody is very helpful when you go in to help with all your needs. I worked with Terrence and he was very helpful and even came in on his day off t More

by Alvarezmateo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrence Randall
Jan 30, 2018 -

Big City Cars / The Auto Brokers responded

Thanks for sharing your experience here at Big City Cars. I'm glad our team was able to get you into a vehicle that meets all of your needs. Don't forget about our $100 Referral Program.

January 27, 2018

Easy car buying experience I haven't bought a vehicle in 10 years, so, I was a little rusty & nervous about the process. As soon as I got out of my vehicle, Terrence Randall was More

by AJD
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrence Randall, Sean McKenna
Jan 27, 2018 -

Big City Cars / The Auto Brokers responded

We strive to keep things friendly and professional with every customer that comes onto our lot. It's great to hear that our staff made this such a positive experience for you. Don't forget about our $100 Referral Program!

January 25, 2018

Excellent He worked very hard to make sure i got into a new vehicle. Second car i have got from him!! I love my new vehicle and am very happy with it!!! More

by Monet91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damien Stafford
Jan 26, 2018 -

Big City Cars / The Auto Brokers responded

We love hearing about repeat customers. Thanks for coming in and working with us again. Don't forget about our $100 referral program.

January 22, 2018

Great experience Buy from them before. They are very helpful and work with you. One of the best looking and buying experiences I have had. I would recommend and buy fr More

by Malrosebud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrence Randall
Jan 22, 2018 -

Big City Cars / The Auto Brokers responded

Congrats on your truck purchase. Terrence and Joe said you were a pleasure to work with. Don't forget about our $100 referral program!

January 20, 2018

Great Helped me get into what I needed. Is the second car over bought from them and I'll probably go back for a third one. Always helpful . More

by Frankie0928
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Caley
Jan 20, 2018 -

Big City Cars / The Auto Brokers responded

I was glad to help you get into something safe for you and your daughter. Enjoy the ride. Don’t forget about our $100 referral program.

January 19, 2018

Amazing Guys Terrence and Sean are amazing!!!! These guys were patient with me and took the time to get to know me and make me feel valued and not just a number!! More

by QT8000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrence Randall, Sean McKenna
Jan 19, 2018 -

Big City Cars / The Auto Brokers responded

Congratulations on your new Mercedes!! It's always a joy putting dreams in driveways. Don't forget about our $100 referral program!

January 13, 2018

Great experience I came just when they were closing because I saw a car picture that was professional and a it was a good deal. Steve Donnelly let me in and was cordia More

by Flower
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Donnelly
Jan 15, 2018 -

Big City Cars / The Auto Brokers responded

We always have time for our customers. Steve's a very knowledgeable sales professional with years of experience, and I'm glad he was able to stick around and help you out.

January 13, 2018

Purchased a nice vehicle! It was a quick & easy experience all around. I got a great deal on my car & the service was great. The staff was friendly & I would recommend anyone t More

by Ryan Boger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristian Queen
Jan 15, 2018 -

Big City Cars / The Auto Brokers responded

Ryan, congratulations again on your purchase. Kristian is a great sales professional and I'm glad she was able to make it a smooth process for you. Don't forget about our $100 referral program.

January 11, 2018

Love the truck Great salesman n Service I love my truck I will tell friends n family about the dealership and thank u so much I will be back More

by Camcam 125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrence Randall
Jan 11, 2018 -

Big City Cars / The Auto Brokers responded

Cameron, I'm so glad to hear that Terrence did such a great job helping you get into your truck. Don't forget about our $100 referral program.

December 31, 2017

The best experience Our experience here was great!! Everyone was so nice and very professional. We will always come back to this place and we would recommend it to anyone More

by Dennyb17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damien Stafford
Jan 02, 2018 -

Big City Cars / The Auto Brokers responded

Dennis, I'm so glad that Damien and the team were able to get you into that fantastic 2010 Traverse. What a way to transition from 2017 to 2018! Don't forget about our $100 referral program.

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