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Big City Cars / The Auto Brokers

Fort Wayne, IN

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rated
321 Reviews
At Big City Cars, our #1 priority is providing YOU with the absolute best customer service. That means greeting you with a warm smile when you first step onto our lot and helping you through your car buying experience at our store. Our knowledgeable sales staff is here to answer all of your questions & to help you find the right car at the right price. We have over 300 quality preowned vehicles to choose from including Ford, Chevy, Dodge, GMC, Chrysler, Jeep, RAM, Kia, Subaru, Nissan, Toyota, Honda, Hyundai, Mitsubishi, Mazda, & MORE! And with over 30 banks & lenders, we can get you approved and driving today no matter your credit situation! In fact, we help just as many customers with good credit as those with credit issues every month drive home happy in a quality preowned vehicle from Big City Cars. Come experience what car buying should be like! At Big City Cars you will find a no hassle, no gimmick, and no high pressure sales tactic approach. Our philosophy is simple, "treat all of our customers like family." To schedule your VIP appointment, give us a call at (260) 212-1111. Visit our website, www.bigcitycars.com, to see our entire inventory. Or stop by our store located at 4910 Lima Road, just down from Costco.
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4910 Lima Rd

Fort Wayne, IN

46808

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Showing 321 reviews

January 13, 2018

Purchased a nice vehicle! It was a quick & easy experience all around. I got a great deal on my car & the service was great. The staff was friendly & I would recommend anyone t More

by Ryan Boger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristian Queen
Jan 15, 2018 -

Big City Cars / The Auto Brokers responded

Ryan, congratulations again on your purchase. Kristian is a great sales professional and I'm glad she was able to make it a smooth process for you. Don't forget about our $100 referral program.

January 11, 2018

Love the truck Great salesman n Service I love my truck I will tell friends n family about the dealership and thank u so much I will be back More

by Camcam 125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrence Randall
Jan 11, 2018 -

Big City Cars / The Auto Brokers responded

Cameron, I'm so glad to hear that Terrence did such a great job helping you get into your truck. Don't forget about our $100 referral program.

December 31, 2017

The best experience Our experience here was great!! Everyone was so nice and very professional. We will always come back to this place and we would recommend it to anyone More

by Dennyb17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damien Stafford
Jan 02, 2018 -

Big City Cars / The Auto Brokers responded

Dennis, I'm so glad that Damien and the team were able to get you into that fantastic 2010 Traverse. What a way to transition from 2017 to 2018! Don't forget about our $100 referral program.

December 29, 2017

Happy Customer My salesman Steve D. was very helpful. He showed me several vehicles that I was considering until we narrowed it down to the perfect one for me. I mad More

by Mikegep67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Donnelly
Dec 29, 2017 -

Big City Cars / The Auto Brokers responded

We are thrilled to be able to help you get into a car you enjoy at a price you love. Don't forget about our $100 referral program.

December 28, 2017

Best car purchasing experience From beginning to end the best experience we have ever had. Thank you Big City Motor for making my Christmas dream come true! Thank You!! More

by Julia Harrington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrence Randall
Dec 28, 2017 -

Big City Cars / The Auto Brokers responded

Julia, I am so glad we were able to make things happen for you. It's always a joy putting dreams in driveways. Enjoy your Chrysler, and don't forget about our $100 referral program.

December 26, 2017

newer car for christmas! I needed a newer car that would be more reliable than what i had. I ended up getting a nicer vehicle than i thought i would be able to with my trade i More

by kellyhoffman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Dechert, Damien Stafford
Dec 26, 2017 -

Big City Cars / The Auto Brokers responded

Kelly, it was a joy to get you into a vehicle that worked great for you, and just in time for the holidays. Don't forget about our $100 referral program.

December 25, 2017

Never Thought Buying a New Car Was So Easy. My Husband and my self went to Big City Cars To Get. Bigger Car For Our Growing Family,And Terrance Randell Made It Seem So Simple And quick.Thank You More

by steelergrl1019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrence Randall
Dec 26, 2017 -

Big City Cars / The Auto Brokers responded

Terrence is one of our best sales professionals. He really knows the ins and outs of getting people into a car they'll love. I'm so glad we were able to get you set up for the holiday weekend. Don't forget about our $100 referral program.

December 22, 2017

Awesome gentleman and helpful Steve went out of his way to put the needs we have in a vehicle in the forefront of our transaction. He was very knowledgeable of their inventory, fre More

by MARK A BROWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Donnelly
Dec 22, 2017 -

Big City Cars / The Auto Brokers responded

Mark, Thank you for the great review. We are so glad you had a great experience working with Steve. Don't forget about our $100 referral program. Merry Christmas

December 22, 2017

Best Deal in town Great choices of vehicles at the best prices. After my experience here I wouldn’t look anywhere else. If you can’t find the car you are looking for th More

by TL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Dechert, Kyle Boyer, Damien Stafford
December 19, 2017

Excellent service Every body at big city cars went above and beyond what they could have done. Will recommend their service to others. All representatives were very fri More

by Codyshepherd92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chad Sawyer, Joe Dechert, Lauren Winston, Kevin Furry, Jasmine Partridge, Damien Stafford, Amy Walda, Sean McKenna
Dec 19, 2017 -

Big City Cars / The Auto Brokers responded

Thank you for sharing your experience with us. We strive to make every customer's purchase as easy as possible. I am glad Damien took care of you and got you into a great vehicle. Don't forget about our $100 referral program. If you send someone to us and they buy a car, you get $100!!

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