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Big City Cars / The Auto Brokers
Fort Wayne, IN
328 Reviews
At Big City Cars, our #1 priority is providing YOU with the absolute best customer service. That means greeting you with a warm smile when you first step onto our lot and helping you through your car buying experience at our store. Our knowledgeable sales staff is here to answer all of your questions & to help you find the right car at the right price.
We have over 300 quality preowned vehicles to choose from including Ford, Chevy, Dodge, GMC, Chrysler, Jeep, RAM, Kia, Subaru, Nissan, Toyota, Honda, Hyundai, Mitsubishi, Mazda, & MORE! And with over 30 banks & lenders, we can get you approved and driving today no matter your credit situation! In fact, we help just as many customers with good credit as those with credit issues every month drive home happy in a quality preowned vehicle from Big City Cars.
Come experience what car buying should be like! At Big City Cars you will find a no hassle, no gimmick, and no high pressure sales tactic approach. Our philosophy is simple, "treat all of our customers like family."
To schedule your VIP appointment, give us a call at (260) 212-1111. Visit our website, www.bigcitycars.com, to see our entire inventory. Or stop by our store located at 4910 Lima Road, just down from Costco.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 12:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 328 reviews
March 10, 2023
I originally was interested in a different vehicle and live two hours away. I didn’t want to make a wasted trip so I called and spoke with Adrian. He actually went out and shot a video of the truck for me live two hours away. I didn’t want to make a wasted trip so I called and spoke with Adrian. He actually went out and shot a video of the truck for me and was honest about some rust. The next day I called him to ask about a different truck. It was on one of there other lots about an additional hour and a half away. He told me that this truck was in great shape and that if I was interested, he would have it brought to Fort Wayne. The truck arrived just before I did. Adrian was absolutely correct about this truck! He was a pleasure to work with and made the deal and financing a breeze! I would definitely recommend Big City Motors and definitely ask for Adrian! More
by rgeisler64
Employees Worked With
Adrian
January 28, 2023
This is a huge scam! !! Not only did they tell me I was approved but also stayed persistent for 3 weeks!!!!! I make the time to finally go in and the person I was suppose !! Not only did they tell me I was approved but also stayed persistent for 3 weeks!!!!! I make the time to finally go in and the person I was suppose to be dealing with was over an hour late to work… another guy tried to help me sat there for over 2 hours! To have 6 hard inquiries on my credit after being told they wouldn’t have to do that again because I already had an approval not only that but they pulled my credit not for auto loans but also for installment loans!!!! WITHOUT MY PERMISSION.. not only was it a waste of time but for a single mom with 3 kids had her credit score dropped over 40points because of this to be jerked around… as I’m leaving this kid “Blaike” blames his GM instead of taking responsibility for 1. Lying 2 not being prepared 3 allowing a total of 7 hard inquiries only the first one getting me an approval is what I agreed to.. to be lied to!! NEVER GO HERE!!!!!! One last thing.. they also say that they own the auto brokers and call them a big joke words from “Kenny” the salesman who messed up my whole profile and blamed it on Blaike who tried to privately sell me a Cadillac from his own personal “collection” while he was bragging about what a player he was….. worst place in the world to buy a car.. POV if ur a single mom don’t go here More
by Britseblayce2010
Employees Worked With
Blaike and Kenny
September 06, 2022
JR was fantastic. We'll see If they can fix keyfob which didn't work when we picked up the truck. Other than that great job. We'll see If they can fix keyfob which didn't work when we picked up the truck. Other than that great job. More
by Bear skinner
Employees Worked With
JP, Kevin Keats
July 14, 2022
JR was more then helpful and made sure I was happy and satisfied before I left.. if you go there most definitely ask for him.. I promise you won’t be disappointed satisfied before I left.. if you go there most definitely ask for him.. I promise you won’t be disappointed More
by Tiffany Nicole
Employees Worked With
Jr
July 13, 2022
Great experience here at Big City Cars, the salesman Mason was a great help in finding a vehicle for me his levels of Gumption were through the roof Mason was a great help in finding a vehicle for me his levels of Gumption were through the roof More
by teepalmer86
Employees Worked With
Mason Mckibben
June 08, 2022
JR was literally the most amazing salesperson I got to meet with! He was upfront and honest and super kind to me! He understood my overall anxiety and walked me through the whole process! He was funny and meet with! He was upfront and honest and super kind to me! He understood my overall anxiety and walked me through the whole process! He was funny and his attitude was amazing!!! More
by Hannah
Employees Worked With
JR,
