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Big City Cars / The Auto Brokers
Fort Wayne, IN
328 Reviews
At Big City Cars, our #1 priority is providing YOU with the absolute best customer service. That means greeting you with a warm smile when you first step onto our lot and helping you through your car buying experience at our store. Our knowledgeable sales staff is here to answer all of your questions & to help you find the right car at the right price.
We have over 300 quality preowned vehicles to choose from including Ford, Chevy, Dodge, GMC, Chrysler, Jeep, RAM, Kia, Subaru, Nissan, Toyota, Honda, Hyundai, Mitsubishi, Mazda, & MORE! And with over 30 banks & lenders, we can get you approved and driving today no matter your credit situation! In fact, we help just as many customers with good credit as those with credit issues every month drive home happy in a quality preowned vehicle from Big City Cars.
Come experience what car buying should be like! At Big City Cars you will find a no hassle, no gimmick, and no high pressure sales tactic approach. Our philosophy is simple, "treat all of our customers like family."
To schedule your VIP appointment, give us a call at (260) 212-1111. Visit our website, www.bigcitycars.com, to see our entire inventory. Or stop by our store located at 4910 Lima Road, just down from Costco.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 12:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 328 reviews
November 18, 2017
First car purchase in 14 years Car shopping can be an exhausting experience. We went to Big City told Kyle what we were looking for how much we were willing to spend and he showed u Car shopping can be an exhausting experience. We went to Big City told Kyle what we were looking for how much we were willing to spend and he showed us 3 cars my hubby picked 1 and we have been thrilled with the entire collaboration Thanks for listening! More
by Emilygo
Employees Worked With
Joe Trevino , Kyle Boyer
November 18, 2017
We got exactly what we asked for Lauren gave us exactly what we were looking for today without wasting a second of our time. I couldn’t be more satisfied with how quickly we got throu Lauren gave us exactly what we were looking for today without wasting a second of our time. I couldn’t be more satisfied with how quickly we got through the process of finding and purchasing a vehicle with him today. More
by Lynzv
Employees Worked With
Lauren Winston
November 18, 2017
A true professional Mr Stafford made me reconsider my outdated and wrong opinion of used car dealerships. One of, if not the most professional and helpful people i have e Mr Stafford made me reconsider my outdated and wrong opinion of used car dealerships. One of, if not the most professional and helpful people i have ever encountered in any industry. I will never buy another car unless its from him. His knowledge and willingness to go above and beyond for his customers is to be commended. More
by Lefteyebroata
Employees Worked With
Damien Stafford
November 18, 2017
Friendly, Professional, Knowledgeable! Damien Stafford was the man I worked with at Auto Brokers/Big City Cars. He was friendly, professional, knowledgeable, helpful and able to meet my ne Damien Stafford was the man I worked with at Auto Brokers/Big City Cars. He was friendly, professional, knowledgeable, helpful and able to meet my needs in getting me into a car that suited me without breaking my bank account. As an older person, this is a great comfort to me. The dealership I used for years has closed up due to their retirement. I happened upon Auto Brokers/Big City and was impressed with Mr. Stafford's professionalism, friendliness and honesty in helping me get into a car that I am very happy with. Thank you! More
by Deborah Marshall
Employees Worked With
Damien Stafford
November 18, 2017
Excellence Big city Dealership IS the dealership to go to! They have a great selection of vehicles that are priced to go. Also, their sales team is there to assi Big city Dealership IS the dealership to go to! They have a great selection of vehicles that are priced to go. Also, their sales team is there to assist. Bob Bolen is awesome. More
by Remi2016
Employees Worked With
November 17, 2017
Professional and courteous Went above and beyond helping us pick the best vehicle. The service after the sale was exceptional. Fixing a couple issues with the vehicle for us w Went above and beyond helping us pick the best vehicle. The service after the sale was exceptional. Fixing a couple issues with the vehicle for us was fast and friendly. Quality of work was much appreciated. More
by Wolverinertb
Employees Worked With
November 17, 2017
Thank you Big City Cars!! My experience with Big City Cars and Joe Garretson was Great! He worked hard to get me in the car I wanted! He got me financed with payments i can aff My experience with Big City Cars and Joe Garretson was Great! He worked hard to get me in the car I wanted! He got me financed with payments i can afford and a low interest rate! I would definitely recommend Big City Cars to anyone and everyone! Big Thanks to Joe Garretson, Michelle Ladd and Big City Cars for my new 2017 Chevy Malibu! I love it! More
by KG260
Employees Worked With
Michelle Ladd, Joe Garretson
November 17, 2017
Great Experience! Damien Stafford was super helpful with answering my questions about some of the cars I had in mind. He made me feel as though I was family! He is supe Damien Stafford was super helpful with answering my questions about some of the cars I had in mind. He made me feel as though I was family! He is super friendly and knows his stuff! More
by kayla_bug09
Employees Worked With
Damien Stafford
November 17, 2017
Great service Damien Stafford was very friendly and professional. Not pushy like some salesmen. A great experience. I will go see him next time i need a car. Damien Stafford was very friendly and professional. Not pushy like some salesmen. A great experience. I will go see him next time i need a car. More
by Holly B
Employees Worked With
Damien Stafford
November 17, 2017
Fantastic Great place to buy and our salesman Damien Stafford was professional and did a great job. We not only bought 1 but 2 vehicles and I couldn’t be happi Great place to buy and our salesman Damien Stafford was professional and did a great job. We not only bought 1 but 2 vehicles and I couldn’t be happier More
by Lilgypsy
Employees Worked With
Damien Stafford
