Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big City Cars / The Auto Brokers
Fort Wayne, IN
328 Reviews
At Big City Cars, our #1 priority is providing YOU with the absolute best customer service. That means greeting you with a warm smile when you first step onto our lot and helping you through your car buying experience at our store. Our knowledgeable sales staff is here to answer all of your questions & to help you find the right car at the right price.
We have over 300 quality preowned vehicles to choose from including Ford, Chevy, Dodge, GMC, Chrysler, Jeep, RAM, Kia, Subaru, Nissan, Toyota, Honda, Hyundai, Mitsubishi, Mazda, & MORE! And with over 30 banks & lenders, we can get you approved and driving today no matter your credit situation! In fact, we help just as many customers with good credit as those with credit issues every month drive home happy in a quality preowned vehicle from Big City Cars.
Come experience what car buying should be like! At Big City Cars you will find a no hassle, no gimmick, and no high pressure sales tactic approach. Our philosophy is simple, "treat all of our customers like family."
To schedule your VIP appointment, give us a call at (260) 212-1111. Visit our website, www.bigcitycars.com, to see our entire inventory. Or stop by our store located at 4910 Lima Road, just down from Costco.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 12:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 328 reviews
October 25, 2017
Excellent, timely service! Most dealerships require you to come in and spend HOURS looking at inventory or filling out this form and that form, but not at Big City Cars. I was Most dealerships require you to come in and spend HOURS looking at inventory or filling out this form and that form, but not at Big City Cars. I was able to fill out the pre-qual finance form and schedule a time to come in and they had everything ready to go. Chris was very knowledgeable and efficient, he took care of my sales needs and got the exact vehicle I was looking at. Then you have Chad over in finance, these two worked together like they had been working together for years. Chad basically had the finance portion completed by the time we got back from the test and at great rates and over amount EVEN though we had negative equity with our trade. These guys rock and if you are looking for a car, truck, van, or SUV at least give them a chance to help you out. More
by Krevin
Employees Worked With
Chad Sawyer, Chris Suffel
October 25, 2017
Friendly staff and good selection. The staff was very nice to work with and the selection was vast. Many different models and choices in my price range and above for that matter. Great The staff was very nice to work with and the selection was vast. Many different models and choices in my price range and above for that matter. Great place to do business with. More
by Philg260
Employees Worked With
October 24, 2017
Pleasant Lauren is a great representative of Big City Cars. Was very pleasant and outgoing. Was very helpful with my needs and wants in a vehicle that I wanted Lauren is a great representative of Big City Cars. Was very pleasant and outgoing. Was very helpful with my needs and wants in a vehicle that I wanted. Lauren was a great sales rep and I will be sending anyone that needs a car to him. More
by Shane Babcock
Employees Worked With
Chad Sawyer, Joe Dechert, Lauren Winston
October 24, 2017
Awesome and very helpful Chris and Chad did a great job getting me into a 2012 F150. I appreciate the determination they had to get me in a vehicle and making it affordable fo Chris and Chad did a great job getting me into a 2012 F150. I appreciate the determination they had to get me in a vehicle and making it affordable for me. Highly recommend this place for vehicle shopping! More
by Built ford tough
Employees Worked With
Chad Sawyer, Chris Suffel
October 24, 2017
Very helpful and knowledgeable about products and vehicles!! Helped me with information about different vehicles and the pros and cons of each. I will come back anytime for another vehicle. A very Great salesma Helped me with information about different vehicles and the pros and cons of each. I will come back anytime for another vehicle. A very Great salesman!! More
by Purple123
Employees Worked With
Steve Donnelly
October 24, 2017
My recommendation Mr. Winston was such a huge help! I needed a car which certain amenities & he was able to accommodate my wishes. He made my experience memorable & I'd Mr. Winston was such a huge help! I needed a car which certain amenities & he was able to accommodate my wishes. He made my experience memorable & I'd recommend him as well as Big City Cars! Thank you sooo much More
by Dominique
Employees Worked With
Lauren Winston
October 23, 2017
Good setvice Steve was very helpful in my process of searching for a new vehicle. He gave me all the information necessary in helping me to make an informed decisi Steve was very helpful in my process of searching for a new vehicle. He gave me all the information necessary in helping me to make an informed decision. More
by Cforehand
Employees Worked With
Steve Donnelly
October 23, 2017
Great experience Very good dealership. I would recommend this to everyone. My wife and I got treated with a very friendly attitude from everyone at the dealership. Very good dealership. I would recommend this to everyone. My wife and I got treated with a very friendly attitude from everyone at the dealership. More
by Davehenrysr
Employees Worked With
Chad Sawyer, Joe Dechert, Lauren Winston
October 23, 2017
Treated us like family not just another customer!!! Lauren ( our sales rep ) made us feel very comfortable. He went out of his way to help us get what we was looking for. When our first deal fell thro Lauren ( our sales rep ) made us feel very comfortable. He went out of his way to help us get what we was looking for. When our first deal fell through he went above and beyond to get us what we wanted. He even gased up our vehicle. Made us feel more like family than a customer. He had a very good sense of humor which eased us through what could have been a stressful endeavor. Thank you Lauren!!! More
by Tina
Employees Worked With
Chad Sawyer, Joe Dechert, Lauren Winston
October 23, 2017
great expierisnce Steve treated me right, helped me out tremendously. The amount of knowledge i had, vs the amount of knowledge i learned regarding the vehicle i was in Steve treated me right, helped me out tremendously. The amount of knowledge i had, vs the amount of knowledge i learned regarding the vehicle i was interested in is outstandig. Thank you! More
by k_st
Employees Worked With
Steve Donnelly
