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Big City Cars / The Auto Brokers

Fort Wayne, IN

4.7
319 Reviews

4910 Lima Rd

Fort Wayne, IN

46808

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Showing 319 reviews

March 16, 2022

What a great place to buy a car. Ask for Tim Ditonto and he will do everything he can to get you the car you want with a price that works for you. He was very patient and gave me all More

by Jewlee61474
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Ditonto
November 11, 2021

Michael king was such a great help finding my husband and I get a new car beyond glad we went to them More

by Courtney Behm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael king
November 06, 2021

Heath was amazing and the whole team worked fast to give us what we wanted More

by birdslady99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath
October 26, 2021

Joe and Eddie helped us get the car we wanted and was nice really recommend bug city cars! More

by Katelynrodenbeck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bolen
August 11, 2021

Place sucks, Greg said he would break my little hand More

by randylamle23
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg, Pete McMahan
February 13, 2021

They found the right vehicle for me and they even delivered it to my front door! They are absolutely amazing! I would recommend them to anyone who is on a budget! They fit a better car with my needs More

by kerryelder102488
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared, Bob Bolen
February 11, 2021

Bought my son his first car. Bought it jan 13, it died jan 23. Been in the shop ever since. "As is" is not an excuse to put just anything on the lot. Clearly the service department put a lemon out ther More

by Bmet30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kai
January 28, 2021

I went to Big City cars in early January and the visit was a disaster. I got the car I wanted but, the finance part of the visit was horrible. This is our 2nd time buying a vehicle from and both visits we More

by vreelandrandy55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dylan
November 06, 2020

Never heard back from anyone after initial phone call. Spoke to someone and said they would get back with me and never did. Thank you More

by shellyswain66
Recommend Dealer
No
Employees Worked With
Pete McMahan
Jan 05, 2021 -

Big City Cars / The Auto Brokers responded

Shelly, Im sorry we must have crossed paths. on 10/28/2020 we received a internet lead from you. We received your lead at 10:32 AM and Cherri called you at 10:48 you actually spoke and in the conversation you said you wanted a $7000.00 SUV with leather, We didn't have anything that fit your criteria. On 11/06/2020 you sent another lead. Pete called you and spoke to you. This conversation you indicated your specifications and you increased your budget to $9000.00 including tax and doc. Unfortunately we still didn't have anything that would meet your needs. On 11/06/2020 we show Pete text you back and you replied "I am so sorry you had so many dealers calling you over the last 2 months". I think you might have us confused with another dealer. We try and NOT bug the customer everyday. We did respond to you right away. I'm sorry. If you want to give me a call please do. If i can help in any way please feel free to give me a call. My name is Bob Bolen. Thanks

November 03, 2020

I was very pleasantly surprised with the help and care taken purchasing my new car. Cherri Adams went above and beyond to make sure I left there with a reliable vehicle, within my price range. I highly re More

by Melissa Kirchgassner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cherri Adams