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Big City Cars / The Auto Brokers

Fort Wayne, IN

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rated
321 Reviews
At Big City Cars, our #1 priority is providing YOU with the absolute best customer service. That means greeting you with a warm smile when you first step onto our lot and helping you through your car buying experience at our store. Our knowledgeable sales staff is here to answer all of your questions & to help you find the right car at the right price. We have over 300 quality preowned vehicles to choose from including Ford, Chevy, Dodge, GMC, Chrysler, Jeep, RAM, Kia, Subaru, Nissan, Toyota, Honda, Hyundai, Mitsubishi, Mazda, & MORE! And with over 30 banks & lenders, we can get you approved and driving today no matter your credit situation! In fact, we help just as many customers with good credit as those with credit issues every month drive home happy in a quality preowned vehicle from Big City Cars. Come experience what car buying should be like! At Big City Cars you will find a no hassle, no gimmick, and no high pressure sales tactic approach. Our philosophy is simple, "treat all of our customers like family." To schedule your VIP appointment, give us a call at (260) 212-1111. Visit our website, www.bigcitycars.com, to see our entire inventory. Or stop by our store located at 4910 Lima Road, just down from Costco.
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4910 Lima Rd

Fort Wayne, IN

46808

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Showing 321 reviews

October 12, 2017

Very Helpful Honest and helpful. Helped me review all my options and took time to allow me to make a decision that was best for me. Thanks More

by Rocketweezie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Donnelly
October 12, 2017

Looked at cars He is outstanding in his knowledge of cars.he will show you want you ask for not give you the run around about it. Just a good guy. More

by Teresa Finch
Recommend Dealer
Yes
Employees Worked With
Steve Donnelly
October 12, 2017

Car sales Very honest and great to work with. Will point you in the right direction and not try to upsell. Just a great person in the car world. More

by Erri1212
Recommend Dealer
Yes
Employees Worked With
Steve Donnelly
October 12, 2017

Chris was very friendly and helpful in our search for a ve. Chris was very informative on the financing that we would need for the vehicle. He listened to everything that we are looking for in a vehicle. He was More

by Sonyalyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Suffel
October 12, 2017

Great Service Great service! Knowledgeable and very considerate staff! Glad our car purchase was quick as we needed a car fast and this was easy without a lot of ha More

by Ddapt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Suffel
October 12, 2017

Excellent communication and customer service! Joe took the time to chat with me via email, text, and phone before I ever arrived at the dealership to answer my questions and followed up with conti More

by Alisa
Recommend Dealer
Yes
Employees Worked With
Bob Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Trevino
October 12, 2017

Steve donnelly Great perso n to work with he was very knowledgeable with the inventory and very helpful. Has really great customer service skills and I would definit More

by Loreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Donnelly
October 12, 2017

Great Help I appreciate their honesty and ability to help me suit my needs with a vehicle. I think they know a lot about the different vehicles and that is valua More

by ilikemycamry
Recommend Dealer
Yes
Employees Worked With
Chris Suffel
October 12, 2017

Very informal and courteous had a very good knowledge of what I was looking for I also wanted to trade in or use car he had very good knowledge of the trade-in value we were look More

by Downtheroad
Recommend Dealer
Yes
Employees Worked With
Steve Donnelly
October 12, 2017

Very friendly, was there to help me and not make money Very pleased with how the buying process went. I was able to get into a new car very fast. Salesman was very friendly and I could tell he wasn’t there More

by Jcoolman7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Sawyer, Joe Dechert, Chris Suffel
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