Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big City Cars / The Auto Brokers
Fort Wayne, IN
328 Reviews
At Big City Cars, our #1 priority is providing YOU with the absolute best customer service. That means greeting you with a warm smile when you first step onto our lot and helping you through your car buying experience at our store. Our knowledgeable sales staff is here to answer all of your questions & to help you find the right car at the right price.
We have over 300 quality preowned vehicles to choose from including Ford, Chevy, Dodge, GMC, Chrysler, Jeep, RAM, Kia, Subaru, Nissan, Toyota, Honda, Hyundai, Mitsubishi, Mazda, & MORE! And with over 30 banks & lenders, we can get you approved and driving today no matter your credit situation! In fact, we help just as many customers with good credit as those with credit issues every month drive home happy in a quality preowned vehicle from Big City Cars.
Come experience what car buying should be like! At Big City Cars you will find a no hassle, no gimmick, and no high pressure sales tactic approach. Our philosophy is simple, "treat all of our customers like family."
To schedule your VIP appointment, give us a call at (260) 212-1111. Visit our website, www.bigcitycars.com, to see our entire inventory. Or stop by our store located at 4910 Lima Road, just down from Costco.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 12:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 328 reviews
October 18, 2017
Great service! Steve was very helpful in getting me approved for the truck I needed. Friendly and casual. I would’ve recommend this dealership. Steve was great. Steve was very helpful in getting me approved for the truck I needed. Friendly and casual. I would’ve recommend this dealership. Steve was great. More
by 1Love!
Employees Worked With
Steve Donnelly
October 17, 2017
Amazing staff,amazing prices,amazing vehicles.Highly recomme I love this car lot n highly recomend it to anyone. Best car lot i have ever came across. They care about their customers,great staff,great prices,gre I love this car lot n highly recomend it to anyone. Best car lot i have ever came across. They care about their customers,great staff,great prices,great cars,very careing n passionate about their job as well as their customers. I couldnt be happier. Joe was our sales guy n he is the best but all of their sales reps r very good amd their mechanics r awsome n good at what they do. I love this place. DONT SHOP ANYWHERE BUT HERE!!!! THE BEST STAFF AND STORE EVER!!!! TY GUYS SO MUCH EXSPECIALLY U JOE N BOSS!!!!🌹💝 More
by Brittany Gutierrez
Employees Worked With
Chad Sawyer, Joe Garretson, Joe Dechert, Pete McMahan, Kyle Boyer
October 17, 2017
Steve Donnelly He was very helpful and helped nonstop to get the car my boyfriend and I were looking at. Also very sweet and a very good conversationalist. 10/10 wou He was very helpful and helped nonstop to get the car my boyfriend and I were looking at. Also very sweet and a very good conversationalist. 10/10 would go back. More
by Juliakopp
Employees Worked With
Steve Donnelly
October 16, 2017
5 Star Dealership excellent service, very knowledgeable, great price compared to other dealers in area, highly recommend this dealer to anybody looking for a great deal excellent service, very knowledgeable, great price compared to other dealers in area, highly recommend this dealer to anybody looking for a great deal on a used car. More
by doubledown313
Employees Worked With
October 16, 2017
Excellent Customer Service I had a great experience at Big City Cars. They weren’t pushy during the sales process and made sure I found exactly what I wanted. I will definitel I had a great experience at Big City Cars. They weren’t pushy during the sales process and made sure I found exactly what I wanted. I will definitely recommend my family and friends. More
by Stacey B
Employees Worked With
October 16, 2017
BEST service! I went in looking for a dependable car for my son on a budget. They were understanding and professional and we left with the perfect vehicle! Definite I went in looking for a dependable car for my son on a budget. They were understanding and professional and we left with the perfect vehicle! Definitely will go back when I'm ready to trade my own personal car!! More
by Cherri A
Employees Worked With
Joe Dechert, Matt Kline, Kyle Boyer
October 14, 2017
Excellent service! Being a first time buyer, I didn't think this was possible. I didn't have much hope. Terrence did everything in his power to get me approved and I am Being a first time buyer, I didn't think this was possible. I didn't have much hope. Terrence did everything in his power to get me approved and I am so thankful I was able to drive away in a nicer newer vehicle. More
by Ging2012
Employees Worked With
Joe Dechert, Terrence Randall
October 12, 2017
Very Helpful Honest and helpful. Helped me review all my options and took time to allow me to make a decision that was best for me. Thanks Honest and helpful. Helped me review all my options and took time to allow me to make a decision that was best for me. Thanks More
by Rocketweezie
Employees Worked With
Steve Donnelly
October 12, 2017
Looked at cars He is outstanding in his knowledge of cars.he will show you want you ask for not give you the run around about it. Just a good guy. He is outstanding in his knowledge of cars.he will show you want you ask for not give you the run around about it. Just a good guy. More
by Teresa Finch
Employees Worked With
Steve Donnelly
October 12, 2017
Car sales Very honest and great to work with. Will point you in the right direction and not try to upsell. Just a great person in the car world. Very honest and great to work with. Will point you in the right direction and not try to upsell. Just a great person in the car world. More
by Erri1212
Employees Worked With
Steve Donnelly
